Overall rating Based on 54 reviews
Returnly really is a game changer for us! Having the ability to track and monitor when customers send back their items and when they were delivered to us is super helpful, especially around the holiday season when returns tend to be higher. We also love the functionality of the exchange process on Returnly. It makes it really simple and easy for customers as well as less time consuming for our customer service.
Ursa Major Skincare
Returnly has been a great investment for us. The integration was relatively simple and we were able to tailor the experience to match our site. Most importantly, the amount of time that it has saved us and our customers has been invaluable. Their customer service has always been quick and helpful, too!
United By Blue
Returnly has drastically streamlined our return/exchange process. Returnly makes it so easy for our customers to quickly and painlessly make returns or exchanges. Would definitely recommend!
Highly robust returns platform that drastically helped our business and cut down on customer service. There is definitely room for improvement in some areas, but overall I have been very pleased with the platform, the analytics, the customer service staff and the level of sophistication that went into creating this software. They continue to improve everyday and we are really excited to see what they have in store this year.
Returnly is an efficient, customer-friendly, and ROI positive partner and well-worth the Shopify trial here. Implementation is fairly seamless on the Shopify front and the Returnly team does a great job of helping walk you through any of the sticky points you might encounter along the way.
Love returnly functionality + the team. Makes the return process so much easier! A must have for any business that processes returns.
We've been using Returnly for almost two years and I can't say enough about their service. The systems are reliable, the staff trustworthy and knowledgeable and we can always count on their team to collaborate with us on improvements and expansions.
I can't speak highly enough of Returnly. Their system is easy to use and their staff is extremely helpful!
Returnly is very easy to work with. We have been with the company for over a year and a half, and they have some of the best return data and analytics. If your goal is to find a company with a high ROI with added transparency to your customers' returning habits, Returnly is a great way to go.
Pacific Coast Outlet
When we first started scaling, we weren't prepared for the amount of returns. This app saved us hours of time.