Returnly: Returns & Exchanges

Returnly: Returns & Exchanges

by Returnly Technologies, Inc

A return experience like no other

Overall rating
4.2 of 5 stars
Based on 70 reviews

  • 5 of 5 stars
    66% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

11 - 20 of 46 reviews

The North Face Renewed

Returnly helps alleviate a lot of time spent managing the returns process. The Returnly team has been highly responsive and worked with us to address our needs.

Proof Collective

Returnly has been very helpful with the return and exchange process. Their customer service is incredibly quick to respond and very beneficial.

Birdwell Beach Britches

We use this app to process all of our returns and exchanges. I like how it allows for instant refunds or exchanges which gives a better overall customer experience. It also is a very intuitive system which is easy to learn and navigate on the back end creating less time consuming work for our team.


Returnly has helped our return process with fewer touches by our customer service department. Also, the process for our customers is seamless.


great experience using it so far. support team is very responsive and quick to resolve issues. Returnly has helped us freeing up resources and time to focus on other things.

32 Degrees

Returnly makes refunded customers super easy. It is easy to keep track of what/when customers are sending returns and when we need to refund customers.

Party Pants USA

Returnly has been instrumental with our growing business and helping us manage and organize our return processes. The team is very helpful and quick to respond to resolve any issues. We highly recommend this service as a go-to return platform.

Original Grain

All the agents at Returnly are helpful. Is an App that we recently started using but it's fantastic! We love working with them, and it's such a great experience! Thanks for your excellent work and keep it up!


Will Leonard from Returnly is one of the best that I have worked with. His response was immediate, efficient and factual. Because of his effort joined with GiftWizard, we were able to identify a potential big error in time. We absolutely could not have done it without Will Leonard. Thank you very much.

Tanya Taylor

We love Returnly. It is built to keep things organized, for both the customer and the customer service team. They are always optimizing and keeping their clients abreast of the latest and greatest improvements, and are always willing to work with you quickly and efficiently to deliver you their newest tools.