Returnly by Affirm , 165 reseñas
Easy to use customer-facing portal with clear instructions and consistent branding for a seamless experience. Intuitive merchant-facing portal that allows multiple departments to operate without issue and leverage findings to optimize within their area of responsibility.
simple to use, no fuss, and way less expensive than other returns platforms providing the same services.
Returnly has saved us so much time and resources on returns/exchanges. I can't believe we didn't make the switch faster. The transition was easy for our customers and the system is very easy to use. The customer service during onboarding was fabulous. We could not recommend Returnly more.
One of the best decisions we've ever made was to sign up with Returnly. The smoothest onboarding project management experience that comes with nice simple training modules. The app itself is user friendly, easy to configure, they listen to feedback and turn it into actions, they are constantly developing and optimizing it, it has saved us hundred of labor hours and our customers love self service returns and exchanges.
Love this app to streamline the returns process. The analytic are great to have also. Only wish is live chat customer service. Email takes forever, especially when you have an immediate issue to solve!
Returnly is incredibly user friendly for both our team and our customers. It is quick and easy to adjust your return settings throughout the year, set holiday return windows, and eligible orders/SKUs for return. They are always coming out with upgrades, and their customer service has been fantastic. Highly recommend!
Returnly is a great app for making the returns and exchanges experience easy and pleasant for both the customers and us! Customer support is awesome, they’re always available to help and respond to our questions.
Since switching over to Returnly, returns have gone much smoother--on the merchant side: fewer lost packages, easier access to tracking information, and detailed analytics on returns. On the customer side: nice interface and intuitive as a platform, straightforward, and helpful for exchanges/shopping for something new.
We love returnly -- easy to set up and very customer friendly. since set up, we really have had no issues, and have only good things to say! This is the best domestic returns app for sure.
I love Returnly. It offers seamless integration with shopify and allows for super-easy returns and exchanges for our customers. They're constantly making improvements and the backend is streamlined and easy to use. It's a set-it-and-forget-it app for us. No brainer to incorporate as an apparel e-commerce business.