Returnly by Affirm , 165 reseñas

Helps to speed up the overall return process, provide a decently easy experience on the customer end, and provides some analytics ,however you will need to sift through raw data for something more useful. Overall satisfied with this application.

Our brand's been using Returnly for about a month, and so far so good! It took some time to get our portal configured, because we needed to make some customizations, but Returnly's team helped make it happen for us. It's only been up and running for less than a week, but we've already received positive feedback from our customers about how our portal is super quick and easy to use.

Returnly has been a difference maker for us. It's easy-to-use and it has made our return process more efficient. Our customers love it and, for us, the fast support help, intuitiveness, and constant software updates allows us to spend more time on other needs in our company. We highly recommend Returnly for any company looking for a more automated return system.

This app has literally saved me hundreds of hours. Overall, Returnly is a game changer for businesses looking to better their overall return experience. Not only did it save me from having to manually generate return labels, it creates a better experience for the customer. They no longer have to wait until business hours to call and request a return, and I have way more time to focus on other parts of the business. My customer service team loves it. It helps them drastically expedite the return process for customers. They actually thanked me when we got it up and running because it does make a difference. The analytics are also nice, they give you an insight as to why products are coming back and help us understand what we need to do in order to better our product. If I can come up with a downside, I would say the requirement for Stripe in order to process exchanges is a bummer. I wish it was an all in one package from that standpoint. On the bright side, the Returnly team was very helpful in getting this plugged into our Shopify store, and the step by step training on how to use the app was very insightful. All-in-all, Returnly is a must have app if you are looking to create the best return experience for your customers. I am definitely pleased with the product.

Returnly has been the perfect app to help us manage our returns and collect customer feedback. We enjoy that it allows us to customize the shipping tracker with additional marketing messages. It's very easy to use and the updates to the platform are frequent (and useful). We evaluated a few other providers, but we couldn't beat the features and price point of Returnly. Highly recommended!

We have been using the Returnly app for a few months and are very happy with their services. Whenever we needed them their team has been very helpful.

Returnly is an awesome app if you are looking to streamline your returns experience for customers. They were super helpful getting it set up and always respond to any questions I have.

Returnly has been great. They are continuously making improvements to the platform to better the customer experience. Exchanges and Returns work great and our customers never complain about the returns process.

Returnly is a solid returns platform! I appreciate how quick Returnly Support is with addressing my issues and concerns. Unfortunately we've had to turn off exchanges due to a reporting issue and hope that they can update that feature soon.

Easy, stress-free, & automated for both you and your customer. Highly recommend if you're struggling in your return/exchange volume!