Returnly by Affirm , 165 recensies

We love Returnly! Saves us a ton of time, allows us to automate almost the entire process, and the instant credit is a game changer! Would definitely recommend this service for any ecommerce brand trying to spend less time on returns while still providing a high level of service

Returnly has been a huge timesaver for us and our customers. The instant credits have helped recover revenue and green returns align with our brand's sustainability values. Additionally, the new QR code return option offers a return experience customers have come to expect from big etailers.

Straight forward returns app that supports all of our needs at this time. We have dramatically reduced the number of hours spent manually processing returns. Customer service has been responsive and thorough!

You know an app is great when you rarely have to talk to them! Super seamless set up and working relationship. Customers are happy so we are happy. Highly recommend.

We have been using Returnly for many years. This is such great add on for our store and very convenience way for our customer to process returns.

The customer service for Returnly is great.
The system is easy and straight forward to use. They are constantly coming out with improvements to make the returns process even better for the customer.

Helps to speed up the overall return process, provide a decently easy experience on the customer end, and provides some analytics ,however you will need to sift through raw data for something more useful. Overall satisfied with this application.

Our brand's been using Returnly for about a month, and so far so good! It took some time to get our portal configured, because we needed to make some customizations, but Returnly's team helped make it happen for us. It's only been up and running for less than a week, but we've already received positive feedback from our customers about how our portal is super quick and easy to use.

Returnly has been a difference maker for us. It's easy-to-use and it has made our return process more efficient. Our customers love it and, for us, the fast support help, intuitiveness, and constant software updates allows us to spend more time on other needs in our company. We highly recommend Returnly for any company looking for a more automated return system.

This app has literally saved me hundreds of hours. Overall, Returnly is a game changer for businesses looking to better their overall return experience. Not only did it save me from having to manually generate return labels, it creates a better experience for the customer. They no longer have to wait until business hours to call and request a return, and I have way more time to focus on other parts of the business. My customer service team loves it. It helps them drastically expedite the return process for customers. They actually thanked me when we got it up and running because it does make a difference. The analytics are also nice, they give you an insight as to why products are coming back and help us understand what we need to do in order to better our product. If I can come up with a downside, I would say the requirement for Stripe in order to process exchanges is a bummer. I wish it was an all in one package from that standpoint. On the bright side, the Returnly team was very helpful in getting this plugged into our Shopify store, and the step by step training on how to use the app was very insightful. All-in-all, Returnly is a must have app if you are looking to create the best return experience for your customers. I am definitely pleased with the product.