Returnly Returns Manager

Returnly Returns Manager

by Returnly Technologies, Inc

Frictionless returns for modern shoppers

Overall rating
4.1 of 5 stars
Based on 48 reviews

  • 5 of 5 stars
    58% of ratings are 5 stars
  • 4 of 5 stars
    19% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    8% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    13% of ratings are 1 stars
    (6)

All reviews

1 review

mnml

Used returnly for over a year. Returns process works smoothly for customers, but the app is entirely too expensive. The commission they take on instant refunds is way too high, and there are other apps out there which can get customers to keep their money with you, for cheaper.

Offloading from this app was a nightmare. Zero communication, which caused quite the customer service headache on our end.

I suggest checking out one of the other many returns apps built for shopify. We definitely didn't regret switching off this platform.