Automated returns solution with truly instant exchanges.

  • Popular with businesses in the United States

From $29/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: no impact to your online store


4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    73% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars
1 - 10 of 118 reviews

MFI Medical

Location United States

Highly recommend using Returnly for your store. Solution and support are the best! Returnly has saved us time and improved customer satisfaction.

Lela Rose

Location United States

Returnly has automated our return system in a seamless way! It is easy to learn, and use. We love the ability to manually create a return if needed, and love how it seamlessly talks to all our systems


Location United States

We want the return process to be easy for our customers, and Returnly makes that happen. Plus, their customer support team is always around if there is anything we need.


Location United States

This app has change our business. It's so easy and efficient and it has help us improve our customer experience.

State and Liberty Clothing Company

Location United States

This product is the best on the market for returns. The team is incredibly receptive to feedback and the developments of this app are ahead of their time to make the returns process as streamlined as could be imagined.


Location United States

Elegant, easy to use app that supports all of our return and exchange functions in a seamless way that our customers appreciate.

Snow Peak

Location United States

Easy to use customer-facing portal with clear instructions and consistent branding for a seamless experience. Intuitive merchant-facing portal that allows multiple departments to operate without issue and leverage findings to optimize within their area of responsibility.


Location United States

simple to use, no fuss, and way less expensive than other returns platforms providing the same services.

Pants Store

Location United States

Returnly has saved us so much time and resources on returns/exchanges. I can't believe we didn't make the switch faster. The transition was easy for our customers and the system is very easy to use. The customer service during onboarding was fabulous. We could not recommend Returnly more.


Location United States

One of the best decisions we've ever made was to sign up with Returnly. The smoothest onboarding project management experience that comes with nice simple training modules. The app itself is user friendly, easy to configure, they listen to feedback and turn it into actions, they are constantly developing and optimizing it, it has saved us hundred of labor hours and our customers love self service returns and exchanges.

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