Returnly: Returns & Exchanges
by Returnly Technologies, IncA return experience like no other
Put returns on autopilot
Set your policy and we’ll handle the rest from label generation to refunds — freeing up your time to focus where it matters most.
Retain more customers
Provide customers an easy way to initiate returns and exchanges through a fully branded and customizable returns portal.
Optimize your return journey
Track and monitor return reasons, real-time feedback and user engagement to build better experiences at every stage.
Support
- Developer website
- Privacy policy
- (415) 944-5458
- support@returnly.com
Pricing 14-day free trial
See all pricing optionsBasic Shopify
$29/month
Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.
Returnly app for Basic Shopify
Shopify
$59/month
Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.
Returnly app for Shopify
Advanced Shopify
$149/month
Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.
Returnly app for Advanced Shopify
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Peter Manning NYC
Returns are a pain, no matter what, whether you have 10 or 1000 of them a month. At least Returnly is making it easy - we've transitioned from another return solution provider and their team was very responsive and easy to work with. 99% of the work is now automated, great for us, but also amazing for our customers who seem to love it based on the feedback we received so far. No more messy manual creation of exchange orders, explaining to customers that leaving a note on the return portal doesn't magically reserve the item for them and tracking if returns are outside of the return window! While price may be steep, repurchase uplift is covering a big portion of the yearly fee. And I'm glad to see that the Returnly team is continuously working on improving the platform and adding new integrations. App is a must have for everyone who values efficiency.
Wildflower Cases
Returnly has helped streamline our returns/exchange process and offers our customers peace of mind when ordering from us.
Dakine
I've been using the platform 'Returnly' on a daily basis for over a solid year! I have no doubt that this is the best Shopify app & platform to use for brand's important e-Commerce operations such as returns and exchanges for all of our customers and client base!