Returnly: Returns & Exchanges

Returnly: Returns & Exchanges

de Returnly Technologies, Inc

A return experience like no other

4.4 con 5 estrellas(85 reseña)

Put returns on autopilot

Set your policy and we’ll handle the rest from label generation to refunds — freeing up your time to focus where it matters most.

Retain more customers

Provide customers an easy way to initiate returns and exchanges through a fully branded and customizable returns portal.

Optimize your return journey

Track and monitor return reasons, real-time feedback and user engagement to build better experiences at every stage.


Acerca de Returnly: Returns & Exchanges

Please note: Month-to-month plans are only available for Shopify (Non Plus) stores.

What’s included in the App?

Returnly integrates with your Shopify orders and powers your store's own self-service Return Center. Just set your product return policy and we'll handle the rest. Returnly automatically approves returns while identifying the edge cases, so you can focus where it’s needed most.

With our month-to-month plans for Shopify, you'll have access to:

  • Fully-brandable returns center
  • Manual exchanges
  • Comprehensive refunding
  • Flexible return policies
  • RMA reports
  • Self-service knowledgebase

Enterprise-grade solutions for Shopify & Shopify Plus

Our annual plans for Shopify and Shopify Plus, provide access to premium features including:

  • Automated exchanges
  • Smart product recommendations
  • CSAT feedback
  • Out-of-the-box integrations
  • Brandable URLs
  • Add-on products including Instant Credit & Exchanges, Green Returns, International Returns and APIs

Returnly is the only return solution that lets customers get the right item before returning the wrong one. Customers making a return are able to instantly exchange or shop again for something new. We pay for the order on behalf of your customers, so items ship right away. This means customers will never have to wait for the product they paid for, and their items will always be in stock — guaranteed. The result is a world-class shopping experience with the industry-highest customer satisfaction score (CSAT) of 91%.

Shopify Plus merchants can install the Returnly app for 14-days free, and we’ll reach out to set up a personalized demo.

More Information

  • Returnly is currently available in the U.S. and Canada
  • Returnly is an official Certified Shopify Plus Partner

Se integra con

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

Galería multimedia

Soporte

Precio 14 días de prueba gratis

Ver todas las opciones de precios
Basic Shopify

$29/mes

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Basic Shopify

Shopify

$59/mes

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Shopify

Advanced Shopify

$149/mes

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Advanced Shopify

* Todos los cargos se facturan en USD. Los cargos recurrentes, incluidos los costos mensuales o los cargos basados en el uso, se facturan cada 30 días.

4.4 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.
  • 5 con 5 estrellas
    69 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    13 % de las calificaciones con 4 estrellas
  • 3 con 5 estrellas
    4 % de las calificaciones con 3 estrellas
    (3)
  • 2 con 5 estrellas
    5 % de las calificaciones con 2 estrellas
    (4)
  • 1 con 5 estrellas
    9 % de las calificaciones con 1 estrellas
    (8)

Reseñas más recientes

shopweworewhat

My team and I have been using Returnly for over a year now. We have on-boarded 2 of our brands to the platform and plan on adding more. It has streamlined our entire returns process and our customers love it. We've also just integrated our Zendesk account with Returnly, so everything is easily accessible through the Zendesk app - so much easier! Highly recommend for small or big e-commerce teams!

HATCH Collection

We on-boarded Returnly to make the return process for our customers (and customer service team) easy and make exchanges possible. The on-boarding was easy, and we appreciate how customizable the interface is. We also find their support incredibly helpful and speedy.

Victoria Emerson

We couldn't be happier since we decided to give Returnly a try. For a small business, having customers ask for return shipping labels can be overwhelming. So we decided to give Returnly a try and we're happy to say it was a great decision! It makes tracking returns and staying up to day on refunds and exchanges with just a few clicks. Looking forward to continuing the use of Returnly for our business.