Returnly: Returns & Exchanges

Returnly: Returns & Exchanges

da Returnly Technologies, Inc

A return experience like no other

4.3 stelle su 5(88 recensioni)

Put returns on autopilot

Set your policy and we’ll handle the rest from label generation to refunds — freeing up your time to focus where it matters most.

Retain more customers

Provide customers an easy way to initiate returns and exchanges through a fully branded and customizable returns portal.

Optimize your return journey

Track and monitor return reasons, real-time feedback and user engagement to build better experiences at every stage.


Su Returnly: Returns & Exchanges

Please note: Month-to-month plans are only available for Shopify (Non Plus) stores.

What’s included in the App?

Returnly integrates with your Shopify orders and powers your store's own self-service Return Center. Just set your product return policy and we'll handle the rest. Returnly automatically approves returns while identifying the edge cases, so you can focus where it’s needed most.

With our month-to-month plans for Shopify, you'll have access to:

  • Fully-brandable returns center
  • Manual exchanges
  • Comprehensive refunding
  • Flexible return policies
  • RMA reports
  • Self-service knowledgebase

Enterprise-grade solutions for Shopify & Shopify Plus

Our annual plans for Shopify and Shopify Plus, provide access to premium features including:

  • Automated exchanges
  • Smart product recommendations
  • CSAT feedback
  • Out-of-the-box integrations
  • Brandable URLs
  • Add-on products including Instant Credit & Exchanges, Green Returns, International Returns and APIs

Returnly is the only return solution that lets customers get the right item before returning the wrong one. Customers making a return are able to instantly exchange or shop again for something new. We pay for the order on behalf of your customers, so items ship right away. This means customers will never have to wait for the product they paid for, and their items will always be in stock — guaranteed. The result is a world-class shopping experience with the industry-highest customer satisfaction score (CSAT) of 91%.

Shopify Plus merchants can install the Returnly app for 14-days free, and we’ll reach out to set up a personalized demo.

More Information

  • Returnly is currently available in the U.S. and Canada
  • Returnly is an official Certified Shopify Plus Partner

Si integra con

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

Galleria multimediale

Community

Prezzi 14 giorni di prova gratuita

Vedi tutte le opzioni di prezzo
Basic Shopify

$29/mese

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Basic Shopify

Shopify

$59/mese

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Shopify

Advanced Shopify

$149/mese

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Advanced Shopify

* Tutte le spese sono fatturate in USD. Le spese ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.

4.3 stelle su 5

La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.
  • 5 stelle su 5
    Il 69% delle recensioni sono di 5 stelle
  • 4 stelle su 5
    Il 13% delle recensioni sono di 4 stelle
  • 3 stelle su 5
    Il 3% delle recensioni sono di 3 stelle
    (3)
  • 2 stelle su 5
    Il 5% delle recensioni sono di 2 stelle
    (4)
  • 1 stelle su 5
    Il 10% delle recensioni sono di 1 stelle
    (9)

Le recensioni più recenti

Mixology

This app changed our whole returns process and experience for our staff and customers. Definitely recommend!!

Electric

extremely easy to use, simple, clean, and easy to understand. I like that I have multiple ways of searching for an order so I can create a return quickly when I'm on the phone with a customer.

2020AVE

Very overpriced for what it does. I wish they would change the billing to per return instead of charging $150/mo lump sum. Carrier features have no flexibility. Also, the exchange feature is mandatory

Risposta dello sviluppatore

6 ottobre 2020

Thank you for taking the time to leave a review. We're so sorry to hear about your experience and we understand your frustration. Carrier options, exchanges for size/color and different products are available on our premium plans. If you would like to get in touch, we would be happy to chat further about your experience and try to help.