Returnly by Affirm

Returnly by Affirm

A partir de $99/mês. Avaliação gratuita de 14 dias. Pode haver cobranças adicionais.
Classificação (4,6)
Avaliações
Desenvolvedor
Returnly Holdings, LLC

Destaques

Velocidade comprovada
  • Nenhum impacto negativo na loja virtual

Sobre o app

Lançado

December 08, 2014

Idiomas

inglês

Integração com

ShipHero, Klaviyo, Deliverr, Easypost, Gorgias

Automate returns, exchanges, gift returns, policy rules and more.

Returnly make it easy for customers to return and exchange for the products they love - boosting retention and reducing the cost of returns for your business. Using Shop Pay Installments? Save $50 a month! As part of Affirm, we’re offering our Starter Plan for only $99/mo.

  • Exchange for variant that auto ships on scan
  • Convert gift returns into exchanges
  • Offer a custom international experience and QR Code labels
  • Unlock deeper insights with two-tiers of reasons
  • Build and schedule custom reports

Preço

Avaliação gratuita de 14 dias

Starter

$149/mês

$3 per additional return, Shipping charges may apply

  • 1,000 returns a yr
  • Variant exchanges
  • Gift returns & exchanges
  • Tagging and policy controls
  • Custom reports & scheduler
  • Holiday return windows

Starter with SPI

$99/mês

Starter Plan plan fees apply

  • Everything in Starter, plus...
  • Discounted monthly pricing
  • Must have Shop Pay Installments

Starter

$149/mês

$3 per additional return, Shipping charges may apply

  • 1,000 returns a yr
  • Variant exchanges
  • Gift returns & exchanges
  • Tagging and policy controls
  • Custom reports & scheduler
  • Holiday return windows

Starter with SPI

$99/mês

Starter Plan plan fees apply

  • Everything in Starter, plus...
  • Discounted monthly pricing
  • Must have Shop Pay Installments

Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço

164 avaliações
Classificação geral
4,6
Número por nível de avaliação
  • 73% das avaliações são de 5 estrelas
  • 13% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
24 de agosto de 2022

Makes managing returns easy and convenient. The onboarding process was great and the support is quick to respond and helpful. The customer flow is also very user friendly. Highly recommend Returnly for your returns platform.

Saint Haven
Estados Unidos
Tempo gasto no app: Mais de 2 anos
5 de agosto de 2022

So it's good, BUT we just moved to a new shopify domain and they are not responding or helping us integrate so it's like we're paying for nothing? It's the SAME DOMAIN but a different shopify account. Nothing has changed, we just need to add it as a partner integration to this new store and no one is answering. Fine app if it works though.

ITS JULIET
Estados Unidos
Tempo gasto no app: 2 meses
Returnly Holdings, LLC deixou uma resposta 29 de agosto de 2022

Thank you for sharing this feedback, and I am truly sorry for your experience. I spoke with our Customer Support team and I am glad to hear this has been resolved!

30 de junho de 2022

The onboarding process was amazing. They use Basecamp to keep track of all tasks. You get a dedicated customer success manager. All our questions were answered within working hours and I felt it was interactive. We had an aggressive 2-week implementation time. We were mostly on time but ran into a few snags internally that delayed it to 4 weeks. Still very good. All processes are designed to create an automatic return flow, from request to refund. They offer QR code returns, instant credit, exchange for different items and the portal and emails are all customizable. They also offer sub-reasons for return reasons (1 level) and an optional text box for the customer to leave a note. Our store and products don't follow the basic Amazon flow, so we experienced a bit of trouble implementing this solution, but our CSM was available and helpful in providing creative solutions. We also held a few video meetings. Truly she is amazing for dealing with all my requests. There are a few areas of improvement that I feel would warrant 5 stars, but the service and support is top notch!

Flair
Estados Unidos
Tempo gasto no app: Aproximadamente 1 mês

Sobre o app

Lançado

December 08, 2014

Idiomas

inglês

Integração com

ShipHero, Klaviyo, Deliverr, Easypost, Gorgias

Desenvolvido por Returnly Holdings, LLC

Sobre Returnly Holdings, LLC

1 app

Avaliação média: 4,6

Constrói apps para a App Store da Shopify há 8 anos

Atendimento

Envie uma mensagem

support@returnly.com

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Mais apps parecidos

4,6 de 5 estrelas 1846 avaliações ao todo Plano gratuito disponível
Empowering brands to deliver a seamless returns experience.
4,9 de 5 estrelas 284 avaliações ao todo Plano gratuito disponível
Returns centre with refund, exchanges to avoid shipping loop
4,9 de 5 estrelas 222 avaliações ao todo Avaliação gratuita de 14 dias
Manage Returns, Exchanges, Refunds, Return Labels & Credits