Returnly: Returns & Exchanges

Returnly: Returns & Exchanges

da Returnly Technologies, Inc

A return experience like no other

4.2 de 5 estrelas(95 avaliação)

Put returns on autopilot

Set your policy and we’ll handle the rest from label generation to refunds — freeing up your time to focus where it matters most.

Retain more customers

Provide customers an easy way to initiate returns and exchanges through a fully branded and customizable returns portal.

Optimize your return journey

Track and monitor return reasons, real-time feedback and user engagement to build better experiences at every stage.


Sobre Returnly: Returns & Exchanges

Please note: Month-to-month plans are only available for Shopify (Non Plus) stores.

What’s included in the App?

Returnly integrates with your Shopify orders and powers your store's own self-service Return Center. Just set your product return policy and we'll handle the rest. Returnly automatically approves returns while identifying the edge cases, so you can focus where it’s needed most.

With our month-to-month plans for Shopify, you'll have access to:

  • Fully-brandable returns center
  • Manual exchanges
  • Comprehensive refunding
  • Flexible return policies
  • RMA reports
  • Self-service knowledgebase

Enterprise-grade solutions for Shopify & Shopify Plus

Our annual plans for Shopify and Shopify Plus, provide access to premium features including:

  • Automated exchanges
  • Smart product recommendations
  • CSAT feedback
  • Out-of-the-box integrations
  • Brandable URLs
  • Add-on products including Instant Credit & Exchanges, Green Returns, International Returns and APIs

Returnly is the only return solution that lets customers get the right item before returning the wrong one. Customers making a return are able to instantly exchange or shop again for something new. We pay for the order on behalf of your customers, so items ship right away. This means customers will never have to wait for the product they paid for, and their items will always be in stock — guaranteed. The result is a world-class shopping experience with the industry-highest customer satisfaction score (CSAT) of 91%.

Shopify Plus merchants can install the Returnly app for 14-days free, and we’ll reach out to set up a personalized demo.

More Information

  • Returnly is currently available in the U.S. and Canada
  • Returnly is an official Certified Shopify Plus Partner

Integração com

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

Galeria de mídia

Atendimento

Preço Avaliação gratuita de 14 dias

Ver todas as opções de preço

Basic Shopify

$29/mês

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Basic Shopify

Shopify

$59/mês

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Shopify

Advanced Shopify

$149/mês

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Advanced Shopify

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

4.2 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    68% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    13% das avaliações são de 4 estrelas
  • 3 de 5 estrelas
    4% das avaliações são de 3 estrelas
    (4)
  • 2 de 5 estrelas
    4% das avaliações são de 2 estrelas
    (4)
  • 1 de 5 estrelas
    11% das avaliações são de 1 estrelas

Avaliações mais recentes

Peter Manning NYC

Returns are a pain, no matter what, whether you have 10 or 1000 of them a month. At least Returnly is making it easy - we've transitioned from another return solution provider and their team was very responsive and easy to work with. 99% of the work is now automated, great for us, but also amazing for our customers who seem to love it based on the feedback we received so far. No more messy manual creation of exchange orders, explaining to customers that leaving a note on the return portal doesn't magically reserve the item for them and tracking if returns are outside of the return window! While price may be steep, repurchase uplift is covering a big portion of the yearly fee. And I'm glad to see that the Returnly team is continuously working on improving the platform and adding new integrations. App is a must have for everyone who values efficiency. 

Wildflower Cases

Returnly has helped streamline our returns/exchange process and offers our customers peace of mind when ordering from us.

Dakine

I've been using the platform 'Returnly' on a daily basis for over a solid year! I have no doubt that this is the best Shopify app & platform to use for brand's important e-Commerce operations such as returns and exchanges for all of our customers and client base!