Returnly: Returns Manager

Returnly: Returns Manager

da Returnly Holdings, LLC

A return experience like no other.

4.2 de 5 estrelas(97 avaliação)

Seamless for customers

Give your customers control over their returns experience with a self-serve Return Center, automated emails, and more.

Automate your workflow

Generate a shipping label with no back and forth and automate return processing, saving your team time in the day.

Manage returns with ease

Easily manage returned orders in Shopify, set custom policy settings and brand assets to meet your business needs.


Sobre Returnly: Returns Manager

About the Returnly App

With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your policy, control your brand, and start processing returns giving you time back in the day.

The Returnly Shopify App includes:

  • Fully brandable Return Center
  • In-App Labels
  • Policy Controls
  • Return Management
  • Nested Return Reason
  • RMA Reporting
  • Robust Knowledge Center

Looking for Exchanges, Analytics & More?

Get in touch with our team to learn about Returnly's premium features helping you to maximize revenue retention, customer satisfaction and LTV. To learn more contact sales@returnly.com or request a demo at returnly.com.

Premium features at a glance:

  • Variant Exchanges
  • Different Priced Product Exchanges
  • Returnly Credit
  • Auto Refunding
  • Actionable Analytics
  • Pre-built Integrations (Help Desks, 3PLs, ERPs & More)
  • Product Recommendations
  • Custom URLs
  • Multi-Warehouse Locations
  • API Access

On Shopify Plus?

Returnly does not offer a pay-as-you-go App plan for Shopify Plus merchants. Shopify Plus merchants can install the Returnly App for 14-days free, and we’ll reach out to set up a personalized demo.

Restrictions

  • Returnly is currently available in the U.S. and Canada

Integração com

  • Easypost,
  • Shippo

Galeria de mídia

Atendimento

Preço Avaliação gratuita de 14 dias

Ver todas as opções de preço

Basic Shopify

$29/mês

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Basic Shopify

Shopify

$59/mês

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Shopify

Advanced Shopify

$149/mês

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Advanced Shopify

* Todas as cobranças são faturadas em USD.
** As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

4.2 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    68% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    12% das avaliações são de 4 estrelas
  • 3 de 5 estrelas
    4% das avaliações são de 3 estrelas
    (4)
  • 2 de 5 estrelas
    4% das avaliações são de 2 estrelas
    (4)
  • 1 de 5 estrelas
    11% das avaliações são de 1 estrelas

Avaliações mais recentes

Slowtide

Returnly has made the returns and exchange process so much easier for our business and for our customers. It was a simple process to work with their support team and get everything needed to set it up.

ToteSavvy

I suggest staying far away from Returnly and looking into their competitors like Loop Returns or Happy Returns. We signed on with Returnly in October of 2020 after our sales rep promised the Shop Collections feature would be added to our account within weeks. 5 months later they still hadn't launched it and were ignoring my emails. Once they finally added us to the beta, they are impossible to get ahold of for customer service. What they didn't mention back when they sold me on the whole Returnly system as they take 10% commission on your exchanges. Now we're locked into a year contract with terrible customer service, a poor product, and a pricey commission we weren't aware of. I regret my decision to sign with them and suggest any business looking at return apps to stay away.

Peter Manning NYC

Returns are a pain, no matter what, whether you have 10 or 1000 of them a month. At least Returnly is making it easy - we've transitioned from another return solution provider and their team was very responsive and easy to work with. 99% of the work is now automated, great for us, but also amazing for our customers who seem to love it based on the feedback we received so far. No more messy manual creation of exchange orders, explaining to customers that leaving a note on the return portal doesn't magically reserve the item for them and tracking if returns are outside of the return window! While price may be steep, repurchase uplift is covering a big portion of the yearly fee. And I'm glad to see that the Returnly team is continuously working on improving the platform and adding new integrations. App is a must have for everyone who values efficiency.