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Returnly

Automated returns solution with truly instant exchanges.

Shopify app insights
  • Populär bland företag i USA

Från  $29/månad. 14-dags gratis testversion. Ytterligare avgifter kan tillkomma.

Höjdpunkter i appen

  • Hastighetstestat: ingen påverkan på din webbshop

Del av nyckelvärden

Seamless for customers

Give your customers control over their returns experience with a self-serve Return Center, automated emails, and more.

Automate your workflow

Generate a shipping label with no back and forth and automate return processing, saving your team time in the day.

Manage returns with ease

Easily manage returned orders in Shopify, set custom policy settings and brand assets to meet your business needs.

App details

Returnly

Returnly

About the Returnly App

With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your policy, control your brand, and start processing returns giving you time back in the day.

The Returnly Shopify App includes:

  • Fully brandable Return Center
  • In-App Labels
  • Policy Controls
  • Return Management
  • Nested Return Reason
  • RMA Reporting
  • Robust Knowledge Center

Looking for Exchanges, Analytics & More?

Get in touch with our team to learn about Returnly's premium features helping you to maximize revenue retention, customer satisfaction and LTV. We pay you up-front and in full for every return as soon as it’s initiated, with no risk for you or your business.

Premium features at a glance:

  • Variant Exchanges
  • Different Priced Product Exchanges
  • Returnly Credit
  • Auto Refunding
  • Actionable Analytics
  • Pre-built Integrations (Help Desks, 3PLs, ERPs & More)
  • Product Recommendations
  • Custom URLs
  • Multi-Warehouse Locations
  • API Access

On Shopify Plus?

Returnly does not offer a pay-as-you-go App plan for Shopify Plus merchants. Shopify Plus merchants can install the Returnly App and we’ll reach out to set up a personalized demo.

Restrictions

  • Returnly is currently available in the U.S. and Canada

Lanseringsdatum

Integrerar med

  • Zendesk
  • ShipHero
  • Kustomer
  • Klaviyo
  • Deliverr
  • And Many More!
Returnly

Returnly

About the Returnly App

With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your policy, control your brand, and start processing returns giving you time back in the day.

The Returnly Shopify App includes:

  • Fully brandable Return Center
  • In-App Labels
  • Policy Controls
  • Return Management
  • Nested Return Reason
  • RMA Reporting
  • Robust Knowledge Center

Looking for Exchanges, Analytics & More?

Get in touch with our team to learn about Returnly's premium features helping you to maximize revenue retention, customer satisfaction and LTV. We pay you up-front and in full for every return as soon as it’s initiated, with no risk for you or your business.

Premium features at a glance:

  • Variant Exchanges
  • Different Priced Product Exchanges
  • Returnly Credit
  • Auto Refunding
  • Actionable Analytics
  • Pre-built Integrations (Help Desks, 3PLs, ERPs & More)
  • Product Recommendations
  • Custom URLs
  • Multi-Warehouse Locations
  • API Access

On Shopify Plus?

Returnly does not offer a pay-as-you-go App plan for Shopify Plus merchants. Shopify Plus merchants can install the Returnly App and we’ll reach out to set up a personalized demo.

Restrictions

  • Returnly is currently available in the U.S. and Canada

Lanseringsdatum

Integrerar med

  • Zendesk
  • ShipHero
  • Kustomer
  • Klaviyo
  • Deliverr
  • And Many More!

Prissättning 14-dagars gratis testversion

Se alla prisalternativ

Basic Shopify

$29/månad

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Basic Shopify

Shopify

$59/månad

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Shopify

Advanced Shopify

$149/månad

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Advanced Shopify

* Alla avgifter debiteras i USD.
** Återkommande avgifter, inklusive månads- eller användningsbaserade avgifter, debiteras var 30:e dag.

Recensioner

4.6 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

Counts per rating level
  • 72 % av betygen är 5 stjärnor
  • 13 % av betygen är 4 stjärnor
  • 3 % av betygen är 3 stjärnor
  • 2 % av betygen är 2 stjärnor
  • 9 % av betygen är 1 stjärnor

Lista över recensioner

Filter and sort reviews

  • ITS JULIET

    Plats USA
    Tid som ägnats åt att använda appen 22 dagar

    So it's good, BUT we just moved to a new shopify domain and they are not responding or helping us integrate so it's like we're paying for nothing? It's the SAME DOMAIN but a different shopify account. Nothing has changed, we just need to add it as a partner integration to this new store and no one is answering. Fine app if it works though.

  • Flair

    Plats USA
    Tid som ägnats åt att använda appen Ungefär en månad

    The onboarding process was amazing. They use Basecamp to keep track of all tasks. You get a dedicated customer success manager. All our questions were answered within working hours and I felt it was interactive. We had an aggressive 2-week implementation time. We were mostly on time but ran into a few snags internally that delayed it to 4 weeks. Still very good. All processes are designed to create an automatic return flow, from request to refund. They offer QR code returns, instant credit, exchange for different items and the portal and emails are all customizable. They also offer sub-reasons for return reasons (1 level) and an optional text box for the customer to leave a note. Our store and products don't follow the basic Amazon flow, so we experienced a bit of trouble implementing this solution, but our CSM was available and helpful in providing creative solutions. We also held a few video meetings. Truly she is amazing for dealing with all my requests. There are a few areas of improvement that I feel would warrant 5 stars, but the service and support is top notch!

  • MFI Medical

    Plats USA
    Tid som ägnats åt att använda appen Nästan 3 år

    Highly recommend using Returnly for your store. Solution and support are the best! Returnly has saved us time and improved customer satisfaction.

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