Returnly

by Returnly Holdings, LLC

Automated returns solution with truly instant exchanges.

159 reviews

  • Popular with businesses in the United States

From $29/month. 14-day free trial. Additional charges may apply.
View demo store

App highlights

  • Speed tested: no impact to your online store

Key values section

Seamless for customers

Give your customers control over their returns experience with a self-serve Return Center, automated emails, and more.

Automate your workflow

Generate a shipping label with no back and forth and automate return processing, saving your team time in the day.

Manage returns with ease

Easily manage returned orders in Shopify, set custom policy settings and brand assets to meet your business needs.

  • return dashboard
  • returns center
  • return policy
  • return dashboard
  • returns center
  • return policy
Returnly

Returnly

About the Returnly App

With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your policy, control your brand, and start processing returns giving you time back in the day.

The Returnly Shopify App includes:

  • Fully brandable Return Center
  • In-App Labels
  • Policy Controls
  • Return Management
  • Nested Return Reason
  • RMA Reporting
  • Robust Knowledge Center

Looking for Exchanges, Analytics & More?

Get in touch with our team to learn about Returnly's premium features helping you to maximize revenue retention, customer satisfaction and LTV. We pay you up-front and in full for every return as soon as it’s initiated, with no risk for you or your business.

Premium features at a glance:

  • Variant Exchanges
  • Different Priced Product Exchanges
  • Returnly Credit
  • Auto Refunding
  • Actionable Analytics
  • Pre-built Integrations (Help Desks, 3PLs, ERPs & More)
  • Product Recommendations
  • Custom URLs
  • Multi-Warehouse Locations
  • API Access

On Shopify Plus?

Returnly does not offer a pay-as-you-go App plan for Shopify Plus merchants. Shopify Plus merchants can install the Returnly App and we’ll reach out to set up a personalized demo.

Restrictions

  • Returnly is currently available in the U.S. and Canada

Launch date

December 08, 2014

Integrates with

  • Zendesk
  • ShipBob
  • ShipHero
  • Kustomer
  • Klaviyo
  • And Many More!
Returnly

Returnly

About the Returnly App

With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your policy, control your brand, and start processing returns giving you time back in the day.

The Returnly Shopify App includes:

  • Fully brandable Return Center
  • In-App Labels
  • Policy Controls
  • Return Management
  • Nested Return Reason
  • RMA Reporting
  • Robust Knowledge Center

Looking for Exchanges, Analytics & More?

Get in touch with our team to learn about Returnly's premium features helping you to maximize revenue retention, customer satisfaction and LTV. We pay you up-front and in full for every return as soon as it’s initiated, with no risk for you or your business.

Premium features at a glance:

  • Variant Exchanges
  • Different Priced Product Exchanges
  • Returnly Credit
  • Auto Refunding
  • Actionable Analytics
  • Pre-built Integrations (Help Desks, 3PLs, ERPs & More)
  • Product Recommendations
  • Custom URLs
  • Multi-Warehouse Locations
  • API Access

On Shopify Plus?

Returnly does not offer a pay-as-you-go App plan for Shopify Plus merchants. Shopify Plus merchants can install the Returnly App and we’ll reach out to set up a personalized demo.

Restrictions

  • Returnly is currently available in the U.S. and Canada

Launch date

December 08, 2014

Integrates with

  • Zendesk
  • ShipBob
  • ShipHero
  • Kustomer
  • Klaviyo
  • And Many More!

Pricing 14-day free trial

See all pricing options

Basic Shopify

$29/month

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Basic Shopify

Shopify

$59/month

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Shopify

Advanced Shopify

$149/month

Pricing based on your current Shopify plan. This plan is not available for Shopify Plus.

  • Returnly app for Advanced Shopify

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    73% of ratings are 5 stars
    116
  • 4 of 5 stars
    13% of ratings are 4 stars
    20
  • 3 of 5 stars
    3% of ratings are 3 stars
    4
  • 2 of 5 stars
    3% of ratings are 2 stars
    4
  • 1 of 5 stars
    9% of ratings are 1 stars
    15
View all 159 reviews
5 of 5 stars
June 22, 2022

RAREFORM

Location United States

We want the return process to be easy for our customers, and Returnly makes that happen. Plus, their customer support team is always around if there is anything we need.

5 of 5 stars
June 22, 2022

DEMARSON New York

Location United States

This app has change our business. It's so easy and efficient and it has help us improve our customer experience.

5 of 5 stars
June 21, 2022

State and Liberty Clothing Company

Location United States

This product is the best on the market for returns. The team is incredibly receptive to feedback and the developments of this app are ahead of their time to make the returns process as streamlined as could be imagined.

View all reviews

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