Automate returns management from label generation to refunds and more, freeing up your resources to focus where it matters most.
Eliminate shopper wait-times and build confidence in your brand with a hosted and fully brandable self-service Returns Center.
Let customers exchange products as soon as they request a return, removing friction to optimize for both repurchase conversion and uplift.
About Returnly: Returns & Exchanges
Returnly helps the fastest-growing Shopify stores like Outdoor Voices, THINX, Greats, and UNTUCKit bring frictionless product returns to the modern shopper.
Returnly For Shopify Plus
Returnly’s enterprise offering removes friction from the product returns process altogether. With Returnly, your customers can buy again using their store credit before shipping the original items back, driving loyalty and incremental sales. Our out-of-the-box integration and open API makes integration effortless and allows you to get up and running quickly. Returnly is an official Shopify Plus Technology Partner.
Contact us to learn more: firstname.lastname@example.org
Returnly For Shopify
Returnly integrates with your Shopify orders and powers your store's own Returns Center, a self-service returns solution built for all your shoppers returns needs. Just set your product returns policy and we'll handle the rest - from label generation to refunds, and more.
How Does Returnly Help Your Business?
- Build your own Returns Center with full customization for colors, text and CSS
- Automate your day-to-day product returns operations
- Reduce customer friction with self-service returns
- Retain more revenue with instant in-line product exchanges
- Protect your margins with smart product returns policies
- Make better business decisions with advanced real-time returns insights
How to Get Started
After a few easy steps, you'll have all the tools you need to streamline and automate online product returns while delivering a straightforward and easy experience for shoppers.
Get started with a 7-day free trial.
Returnly has official partnerships with the tools you use to run your online business such as Bergen Logistics, ShipBob, Whiplash, and ShipMonk.
Looking For More?
Our enterprise plans include fully brandable URLs, API access, instant store credit vouchers, and the fastest product exchange experience in existence. Talk to us to find the best product return solution for you.
- Returnly is currently available in the U.S. and Canada.
- Canada Post,
Pricing 7-day free trial
Return multiple items per return, Returns Center customization, 3 seats and all Starter features for up to 75 returns per month.
Priority Support, 5 seats, reporting and all Ace features for up to 300 returns per month.
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 64 reviews
Most recent reviews
Our customers LOVE the Returnly app. It is so easy and user friendly. Our past return process was very manual, and our service tickets were 75% about returns. Since implementing we are down to about 5%. Its been a game changer for our customers and for our Customer Service team.
We're happy with Returnly because it:
1. Gives us instant insight into our returns flow (active in transit, received)
2. Detailed analytics into returned SKUs
3. Ability to run exchanges for products via Instant Credit (a major Shopify limitation currently)
4. It has implemented stricter returns control procedures
5. Domestic returns shipping is costing less than we anticipated
6. Finally, the service experience has been excellent
The app itself is pretty good with some limitations, but the customer service is completely dead after signing on. For the amount of $ this cost you would think you would get TOP Service.