Fully automated technology
Automate your day-to-day product returns operations, freeing up your resources to focus where it matters most.
Let your customers help themselves with all their product return needs with a fully hosted, brandable, self-service returns portal.
Empower customers with live exchanges that ship instantly, leaving manual processes, inventory challenges, and delayed orders in the past.
About Returnly Returns & Exchanges
Returnly offers a streamlined solution for better product returns, giving online merchants the tools they need to efficiently manage returns while enabling customers to help themselves with all of their product returns needs - from instant exchanges to printing return labels or receiving refunds and follow up emails.
Whether you’re looking to scale returns management, offer the best customer experience or simply get better ROI, do it all with our fully integrated post-purchase platform.
Returnly is currently available in the U.S. and Canada.
Returnly for Enterprise
Annual Enterprise and custom plans are available for Shopify Plus and high volume merchants. Returnly is an official Shopify Plus Technology Partner and has an out-of-the-box integration to help you create competitive advantage from day one. Contact an implementation specialist at ShopifyPlus@returnly.com to learn more.
End-to-end returns management
Put product returns on autopilot with end-to-end RMA management. Returnly monitors your reverse logistics event data and automates 99% of your returns processing.
Eliminate shopper wait-times and build confidence in your brand with a fully hosted, brandable returns portal that works as a hands-off destination for your shoppers. Our meticulously designed returns flows and personalization capabilities help you meet your customers evolving post-purchase expectations.
Empower customers with self-service exchanges that ship instantly. Returnly settles exchange orders in real-time and takes the risk, making sure the right items get fulfilled before going out of stock.
Everything you need for better returns
- Auto-generated packing slips
- Completely self-service returns and exchanges
- Instantly shipped exchanges
- Tracking to warehouse with customizable shopper notifications
- Simple customer verification - no order number needed
- Customer lookup
- Overriding return policy controls
- Flexible policy settings
- Exportable data
- Robust Analytics
- Returnly & Shopify: www.returnly.com/shopify
- Returnly & Shopify Plus: www.returnly.com/shopify-plus
- Canada Post,
Pricing 7-day free trial
Return multiple items per return, Returns Center customization, 3 seats and all Starter features for up to 75 returns per month.
Priority Support, 5 seats, reporting and all Ace features for up to 300 returns per month.
Access to all Returnly Returns Center features for up to 10 returns per month.
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.