Returnly by Affirm
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About this app
Launched
December 8, 2014
Languages
English
Categories
Returns and exchangesIntegrates with
ShipHero, Klaviyo, Deliverr, Easypost, Gorgias, and dozens moreAutomate returns and exchanges to save time, increase revenue, and keep your customers coming back
Offering the convenience of self-serve returns, exchanges and printerless drop offs gives your business an edge, increasing customer satisfaction and retention. Customize your policy, return reasons, branding, email notifications and more.
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Save time and revenue with exchanges that auto ship on scan
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Offer easy gift returns and exchanges
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Increase convenience with printerless QR Code returns
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Unlock deeper insights with two-tiers of return reasons
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Build and schedule custom return reports
Pricing
14-day free trialStarter
$149/month
Shipping charges may apply
- Branded Portal
- Return Policy Rules
- Auto-Exchange
- Issue Gift Card
- Gift Return & Exchanges
- Returns Report
- USPS QR Codes
- Cross-Border Mgmt
Starter with SPI
$99/month
Starter Plan plan fees apply
- Everything in Starter, plus...
- Discounted monthly pricing
- Must have Shop Pay Installments
Starter
$149/month
Shipping charges may apply
- Branded Portal
- Return Policy Rules
- Auto-Exchange
- Issue Gift Card
- Gift Return & Exchanges
- Returns Report
- USPS QR Codes
- Cross-Border Mgmt
Starter with SPI
$99/month
Starter Plan plan fees apply
- Everything in Starter, plus...
- Discounted monthly pricing
- Must have Shop Pay Installments
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
165 reviews
We've been using Returnly for about 6 months and its been a great experience. Onboarding was smooth, the app is configurable enough to achieve what we need without being too complex and the customer experience is easy to use. We've continued to request more functionality, like supporting returns from POS transactions and support has been prompt and helpful.
Thank you for taking the time to leave us this review and share your product feedback! We are so glad to hear that your onboarding was smooth and our app has been able to help both you and your customers.
Makes managing returns easy and convenient. The onboarding process was great and the support is quick to respond and helpful. The customer flow is also very user friendly. Highly recommend Returnly for your returns platform.
Thank you for the amazing review! We are so glad to hear that the integration to Returnly was seamless for both you and your customers!
So it's good, BUT we just moved to a new shopify domain and they are not responding or helping us integrate so it's like we're paying for nothing? It's the SAME DOMAIN but a different shopify account. Nothing has changed, we just need to add it as a partner integration to this new store and no one is answering. Fine app if it works though.
Thank you for sharing this feedback, and I am truly sorry for your experience. I spoke with our Customer Support team and I am glad to hear this has been resolved!
About this app
Launched
December 8, 2014
Languages
English
Categories
Returns and exchangesIntegrates with
ShipHero, Klaviyo, Deliverr, Easypost, Gorgias, and dozens moreBuilt by Returnly Holdings, LLC
About Returnly Holdings, LLC
4.6 average rating
8 years building apps for the Shopify App Store
Resources
Featured in
Tech stack
Bike gear brand Thousand
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