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Returnly: Returns & Exchanges

Returnly: Returns & Exchanges

by Returnly Technologies, Inc

Hassle-free product returns for merchants and shoppers

4.2 of 5 stars(60 reviews)
From $59/month. 7-day free trial. Additional charges may apply.
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Streamlined Operations

Automate returns management from label generation to refunds and more, freeing up your resources to focus where it matters most.

Happier Customers

Eliminate shopper wait-times and build confidence in your brand with a hosted and fully brandable self-service Returns Center.

Higher Sales

Let customers exchange products as soon as they request a return, removing friction to optimize for both repurchase conversion and uplift.

About Returnly: Returns & Exchanges

Returnly helps the fastest-growing Shopify stores like Outdoor Voices, THINX, Greats, and UNTUCKit bring frictionless product returns to the modern shopper.

Returnly For Shopify Plus

Returnly’s enterprise offering removes friction from the product returns process altogether. With Returnly, your customers can buy again using their store credit before shipping the original items back, driving loyalty and incremental sales. Our out-of-the-box integration and open API makes integration effortless and allows you to get up and running quickly. Returnly is an official Shopify Plus Technology Partner.

Contact us to learn more: shopifyplus@returnly.com

Returnly For Shopify

Returnly integrates with your Shopify orders and powers your store's own Returns Center, a self-service returns solution built for all your shoppers returns needs. Just set your product returns policy and we'll handle the rest - from label generation to refunds, and more.

How Does Returnly Help Your Business?

  • Build your own Returns Center with full customization for colors, text and CSS
  • Automate your day-to-day product returns operations
  • Reduce customer friction with self-service returns
  • Retain more revenue with instant in-line product exchanges
  • Protect your margins with smart product returns policies
  • Make better business decisions with advanced real-time returns insights

How to Get Started

After a few easy steps, you'll have all the tools you need to streamline and automate online product returns while delivering a straightforward and easy experience for shoppers.

Get started with a 7-day free trial.

Returnly’s Integrations

Returnly has official partnerships with the tools you use to run your online business such as Bergen Logistics, ShipBob, Whiplash, and ShipMonk.

Looking For More?

Our enterprise plans include fully brandable URLs, API access, instant store credit vouchers, and the fastest product exchange experience in existence. Talk to us to find the best product return solution for you.

More Information

  • Returnly is currently available in the U.S. and Canada.

Integrates with

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

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Support

Pricing 7-day free trial

See all pricing options
Ace

$59/month

Returns Analytics

  • Return multiple items per return, Returns Center customization, 3 seats and all Starter features for up to 75 returns per month.

Business

$149/month

Returns Analytics

  • Priority Support, 5 seats, reporting and all Ace features for up to 300 returns per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.2 of 5 stars
 Based on 60 reviews

  • 5 of 5 stars
    65% of ratings are 5 stars
    (39)
  • 4 of 5 stars
    15% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    7% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    12% of ratings are 1 stars
    (7)
View all 60 reviews

Most recent reviews

Kut from the Kloth

Rating
5 of 5 stars
Posted
September 27, 2019

We have been using Returnly for one year. The app and support team behind it have been very dependable. The customers have been happy with the return process as well.

Western Rise

Rating
5 of 5 stars
Last edited
September 26, 2019

We have been using Returnly for years but recently upgraded to a pro plan and it really is next level. It allowed us to fully automate returns with our warehouse and allowed us to customize all pages and notifications, to make sure everything was on brand. They also provided us with a custom order tracking page for all order, which was an added bonus.

If you are looking to take the steps to automate more of your return process than I would highly recommend Returnly to do it.

Shop Everly Clothing

Rating
5 of 5 stars
Posted
September 25, 2019

We love Returnly! We chose it because some of our close friends use it too and never have any issues. We just launched it and it's extremely organized and user-friendly. They are always updating the system too, so you can see anything that's updated along the way. Thank you Returnly for a positive experience during set-up!

View all reviews