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Returnly: Returns & Exchanges

Returnly: Returns & Exchanges

by Returnly Technologies, Inc

A return experience like no other

4.2 of 5 stars(68 reviews)
From $59/month. 7-day free trial. Additional charges may apply.
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Streamlined Operations

Automate returns management from label generation to refunds and more, freeing up your resources to focus where it matters most.

Happier Customers

Eliminate shopper wait-times and build confidence in your brand with a hosted and fully brandable self-service Returns Center.

Higher Sales

Let customers exchange products as soon as they request a return, removing friction to optimize for both repurchase conversion and uplift.

About Returnly: Returns & Exchanges

Returnly is a smart returns platform that helps direct-to-consumers brands like Everlane, Outdoor Voices, Greats, and UNTUCKit offer a return experience like no other

Returnly For Shopify Plus

Returnly is the only return solution that lets customers get the right item before returning the wrong one. With Returnly, customers get Credit to buy again immediately. We pay for the items on behalf of the shopper and take the risk, so orders ship right away. The result is a world-class shopping experience with the industry-highest customer satisfaction score of (CSAT) of 91%.

Our out-of-the-box integration and open API makes integration effortless and allows you to get up and running quickly. Returnly is an official Shopify Plus Technology Partner.

Contact us to learn more at: shopifyplus@returnly.com

Returnly For Shopify

Returnly integrates with your Shopify orders and powers your store's own Returns Center, a self-service returns solution built for all your shoppers returns needs. Just set your product returns policy and we'll handle the rest - from label generation to refunds, and more.

How Does Returnly Help Your Business?

  • Build your own Returns Center with full customization for colors, text and CSS
  • Automate your day-to-day product returns operations
  • Reduce customer friction with self-service returns
  • Retain more revenue with instant in-line product exchanges
  • Protect your margins with smart product returns policies
  • Make better business decisions with advanced real-time returns insights

How to Get Started

After a few easy steps, you'll have all the tools you need to streamline and automate online product returns while delivering a hassle-free experience for shoppers.

Get started with a 7-day free trial.

Returnly’s Integrations

Returnly has official partnerships with the tools you use to run your online business such as Bergen Logistics, ShipBob, Whiplash, and ShipMonk.

Looking For More?

Our annual plans include fully brandable URLs, API access, out-of-the-box integrations and the fastest product exchange experience in existence. Email us at shopifyplus@returnly.com to learn more.

More Information

  • Returnly is currently available in the U.S. and Canada.

Integrates with

  • FedEx,
  • UPS,
  • Canada Post,
  • Stripe,
  • OMS,
  • RMA

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Support

Pricing 7-day free trial

Ace

$59/month

Returns Analytics

  • Return multiple items per return, Returns Center customization, 3 seats and all Starter features for up to 75 returns per month.

Business

$149/month

Returns Analytics

  • Priority Support, 5 seats, reporting and all Ace features for up to 300 returns per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.2 of 5 stars
 Based on 68 reviews

  • 5 of 5 stars
    66% of ratings are 5 stars
    (45)
  • 4 of 5 stars
    15% of ratings are 4 stars
    (10)
  • 3 of 5 stars
    6% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    10% of ratings are 1 stars
    (7)
View all 68 reviews

Most recent reviews

Everybody & Everyone

Rating
5 of 5 stars
Posted
January 7, 2020

As an agency that specializes in e-commerce management, Returnly is our partner of choice in streamlining returns and exchanges. Not only does Returnly take the guess work and manual process out of what can be a tedious, all encompassing job to fill-the client management team (at Returnly) is top notch. Our agency reaches out with numerous inquiries both back end and customer facing--and we are met with an educated and well thought out reply in short response time. Highly recommend.

Talaria Flats

Rating
5 of 5 stars
Posted
December 18, 2019

This app streamlined the returns and exchanges process for us at Talaria Flats. Customers loved the ease and user-friendliness of the interface, and the backend for us was great to manage and keep tabs on where various returns and exchanges were in the process. Highly recommend!

Botkier

Rating
5 of 5 stars
Posted
December 5, 2019

Before having Returnly we were doing a lot of manual steps to help our customers return products. Now, not only has Returnly made the whole process easier through the returns center but also helped improve our customer service as the entire platform helps to benefit every part of an ecomm business. It has not yet been a year of us using the platform but so far we are extremely pleased!

View all reviews