Southern Grace Outfitters
So far its excellent, Great Customer Service, they had me hooked up to an easypost account within a day. The whole process is now streamlined compared to how we used to handle returns. Still working out my rules for returns and trying to smooth out any last wrinkles, but if you are doing returns by email STOP and download this app its super fast and easy to start getting it set up to make your life easier!
We run a shopify plus store with a number of different apps on our site. Return Magic is easily on of the best additions to our site. The interface for the customer is easy to use and allows the customer to dictate how they want their return to be processed. The support team is always quick to help with whatever you need. Plain and simple, Return Magic provides a quick and efficient way to manage a large number of incoming returns!
Mrs Bow Tie
Return Magic has made the management of returns so much easier, much better than the Bold app we were using previously. The experience for the customer is great and very straight forward, our staff find it easy to use as well. Raff and Guillaume provided first class support and were able to quickly build our feedback into the next release of the app. Faultless so far!
This app provides customers with the ease of setting up a return on there own. You can update the return once the item has been received and refund the customer all from the app. This process has made handling returns seamless. The support team is wonderful. They set up everything for us, and respond quickly to any questions we have. This is a great app!