Return Magic

Return Magic

by Shopify

Top-rated return solution. Make your returns magical!

3.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    15% of ratings are 1 stars

All reviews

11 - 20 of 84 reviews

Starving Jewelers

Love this app! This app allows several customizing options and makes it easy for customers to request returns, exchanges, and warranty requests.


Amazing app.

Has a beautiful customizable setting to seamlessly match with your site. This app makes it so easy for our customers to request and exchange or return, and easy for us to manage and process it. Love, love, love!

Smythe Us

The team at Return Magic is very helpful and always responds in a timely manner whenever I have questions.
Thank you!

Jules And Co

I had a total meltdown with this app the first day and I wrote a terrible review that I regret. The customer service is extraordinary. It turns out that they really do care and they humbled me with their dedicated responses. The app is actually easy to use and makes my Shopify store much more professional and appealing to my customers. The ability to send a return label to my customers takes my business to the next level.

The Polepunzel Box

Exactly what I needed for my subscription box! Customer service is excellent and the app interface is one of the best I have seen on Shopify so far!


Improved my store's experience. Works just as it should, thanks! Excited to see what features the team will be releasing next.


This is the best returns app on Shopify. It has a customisable Returns Page, it Creates automatic Returns Numbers when you customers register a return, and sends a message when you register a received item from your customer. You can even complete the refund directly in the app! We have tried two other apps, and this is the best. Well worth $10/month! Ellen from


Great app. Easy to install, set-up and use!


Haven't had any returns yet, but this app will be a life saver once we do. Glad I found this app!

Slim Wallet Junkie

Really good app. Simple and intuitive for customers to use and streamlines our returns process. Backend is sensible and well-organised meaning it guides the process.

Only big downside is that setting up return rules is a bit fiddly, complicated and time-consuming and could use some work. Thankfully this is just a setup thing so only needs to be once.