Return Magic

Return Magic

by Shopify

Top-rated return solution. Make your returns magical!

3.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    15% of ratings are 1 stars

All reviews

31 - 40 of 84 reviews

Seven Feet Apart

We've been using this now for 6 months and customer feedback is good on the UX, our customer service team find the the app is easy to use, the analytics used to be weak but are much stronger recently and are improving all the time but I would say best feature is the support. They listen to your complaints and ideas and the app is updated on a regular basis to reflect these and more. It's not perfect but its very good and improving all the time.


Awesome app - when connected with shipstation it's so easy to use. Good cust service too - would recommend

Suits House is a platform selling men's suits. We has been using it for 3 month and it works like charm.

Castleware Baby

I've processed 4 returns and 2 exchanges so far and I am really happy with the app. It's really easy for my customers to understand and use and it helps to keep me very organized. All return and exchange info in one place. I'm very grateful for it!


I just finished processing my first return, and it was MAGICAL! I'm very happy with Return Magic. The pricing model is very friendly to new businesses. The app setup was easy and straightforward. A must-have app for any Shopify store.

Onlinedollstore Com

This is a wonderful app to implement on an online store. It truly automates the returns process, which allows the shop owner to focus on selling. When I needed help, customer service was fast, friendly, and patient with me. I especially want to give a BIG THANK YOU to CLARA who diligently stuck by my side. I totally recommend this app for all who would like to automate their returns process.


Return Magic has been a great new addition to our site and business. The customer support has been stellar, and very much appreciated! Thank you Clara!


Return Magic makes the process of managing returns seemless. The developers are very responsive and the pricing based on your returns volume is fair and reasonable. Great application.


This just changed the game for us.. It made our returns so much easier for our customers and our team..


Downloaded and integrated this app a while ago and very happy with it. It was a bit complicated to figure out and order the rules correctly based on return circumstances and outcome, but customer service was fantastic the whole way through and made sure everything was as intended.

RARR Sportswear