Overall rating Based on 103 reviews
Love this app! I was hesitant at first since it was free but I gave it a try and it is easy to install and has all the options that other popular Return/Rma apps have. This was one of the best decisions I have made!
Excellent Return System that makes the return process very easy for both the customer and our staff.
Very helpful customer service. Would recommend!
Clara provided excellent, professional, super helpful customer support when I had questions installing. Hands down the best experience I've had with a Shopify app so far, and I've used quite a few (including more than one for returns tracking). The app generates a prepaid shipping label automatically which couldn't be more convenient. This app is a keeper for sure!
Amazing app!!!! allows us to let our customers instantly print their own labels!!!!!!!!!
State And Liberty Clothing Company
Was very hesitant to use the App at first given our manual exchange processes that we had within our business, but after getting everything set up and rolling, this was one of the best decisions we have made. Time spent handling returns is very limited and the automation, support, and ease of this app are fantastic. Highly recommend using this if you're looking to automate your returns.
The Return Magic team is incredible. After experiencing some issues with the set up and appearance of the widget/app on our shop upon installation, we contacted support and they were eager to help. Not only did they take the time out of their busy schedules to fix our site but they also went above and beyond by customizing the widget to match our site to a tee. We didn't have to lift a finger. The widget works incredibly smooth, the user interface is unprecedented to any other and pricing is extremely competitive (if not the best we've found). We would give the Return Magic team a 6th star if we could, these guys really do good work.
Portland Apron Company
LOVE this app! I really can't believe it's free. Takes a little time to get it set up and understand how it all works, but once you've got that part taken care of it's a breeze! Plus, it makes it easy and convenient for my customers. I'm no Nordstroms, but I want to make exchanges and returns as easy as possible and this app is my answer. Thank you!
Wow, this app is truly needed! It makes our customers' return experience MUCH more professional and effortless, and it makes our job on the back end WAY easier. Thank you for creating this app! Return Magic is currently free while they work out all the kinks (of which there are few), and I hope it stays affordable in the future. There are a few advanced features missing, but I know those will come in time. Definitely give this app a shot. you can view our returns portal at https://getsupply.com/a/returns
Its one of our best apps! Makes the return process for our shopify store so much easier.
Takes the sting out of the returns process! Must-have app!