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Return Magic

Return Magic

by Alveo.io

Top-rated return solution. Make your returns magical!

4.4 of 5 stars(97 reviews)
$10/month. 30-day free trial. Additional charges may apply.
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Automagic!

Automatically generate your own branded portal. Automate cash & gift card refunds, support exchanges.

Convenient

Autogenerate & print labels from over 50 carriers worldwide. Provide multiple refund options to enhance the shopping experience.

Smart

Create smart rules: advanced analytics & rules engine to personalize the return experience. Increase customer LTV and profit.

About Return Magic

Top-rated return solution. Takes the pain out of returns for both merchants and shoppers.

Why Return Magic?

  • Create your branded return portal. Customize colors, text and CSS.
  • Provide a choice between refunds on the original payment method, gift card refunds and exchanges for ultimate convenience.
  • Increase gift card refunds and improve your cash flow.
  • Translate in your local language / support multi-language (beta).
  • Create smart rules to protect profit.
  • Get actionable insights with advanced analytics (beta).
  • Generate international labels (coming soon).

How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction!

How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store that sits on your own domain. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store in any way.

How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

Integrates with

  • We integrate with several order and shipping systems - get in touch.,
  • Shipstation,
  • Easypost,
  • Shippo,
  • Canada Post,
  • Several Others

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Basic Plan

$10/month

Usage based fee scales with return volume.

  • Under 10 returns a month

  • All basic features available

  • Add-on features available

  • Cost of the labels not included

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
 Based on 97 reviews

  • 5 of 5 stars
    81% of ratings are 5 stars
    (79)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (11)
View all 97 reviews

Most recent reviews

sober

Rating
1 of 5 stars
Posted
February 05, 2019

I agree with the bad reviews.
The support has absolutely no idea and is slow. After several weeks of discussion and mistakes at returnmagic still no solution or total lack of understanding. We will probably use another app. why Shopify buys such a company.

Hanifa

Rating
1 of 5 stars
Posted
January 27, 2019

Didn’t work for me. Contacted support a few days ago. Never heard from them.

Customers were having issue with actually going through the system

Beach Bunny Swimwear

Rating
1 of 5 stars
Posted
January 22, 2019

Slow support, and it takes a while for a support rep to troubleshoot your issues. It works fine if you're a smaller store.

View all reviews