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Return Magic

Return Magic

by Alveo.io

Top-rated return solution. Make your returns magical!

4.3 of 5 stars(104 reviews)
$10/month. 30-day free trial. Additional charges may apply.
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Automagic!

Automatically generate your own branded portal. Automate cash & gift card refunds, support exchanges.

Convenient

Autogenerate & print labels from over 50 carriers worldwide. Provide multiple refund options to enhance the shopping experience.

Smart

Create smart rules: advanced analytics & rules engine to personalize the return experience. Increase customer LTV and profit.

About Return Magic

Top-rated return solution. Takes the pain out of returns for both merchants and shoppers.

Why Return Magic?

  • Create your branded return portal. Customize colors, text and CSS.
  • Provide a choice between refunds on the original payment method, gift card refunds and exchanges for ultimate convenience.
  • Increase gift card refunds and improve your cash flow.
  • Translate in your local language / support multi-language (beta).
  • Create smart rules to protect profit.
  • Get actionable insights with advanced analytics (beta).

How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction!

How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store that sits on your own domain. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store in any way.

How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

Integrates with

  • We integrate with several order and shipping systems - get in touch.,
  • Shipstation,
  • Easypost,
  • Shippo,
  • Canada Post,
  • Several Others

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Basic Plan

$10/month

Usage based fee scales with return volume.

  • Under 10 returns a month

  • All basic features available

  • Add-on features available

  • Cost of the labels not included

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.3 of 5 stars
 Based on 104 reviews

  • 5 of 5 stars
    78% of ratings are 5 stars
    (81)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    13% of ratings are 1 stars
    (14)
View all 104 reviews

Most recent reviews

ACTA™ (US)

Rating
5 of 5 stars
Posted
November 14, 2019

We've looked at a lot of Return softwares and this is by far the most simple, most affordable, and most efficient. Love it!

Superfit Hero

Rating
1 of 5 stars
Posted
August 13, 2019

I'm not one for writing bad reviews but I know how busy shop owners are and I'm hoping I can spare you some wasted time. This app is full of bugs and SSL errors so it's impossible to even set up. Support is utterly unresponsive. Return Magic was acquired by Shopify in 2018 so I assume they are integrating the technology locally and killing the external app? Whatever the reason, Return Magic is already dead. Don't waste your time.

Oliver Jane Ltd

Rating
3 of 5 stars
Last edited
June 3, 2019

I used this app, initially great, however after a couple of months, it stopped automatically generating the pre paid postal slip via easy post, I tried to get in contact over three times with no response, after writing this review, the customer support team were more than helpful, if not excellent, its a shame it took us writing this Post! Equally a shame it does not integrate with Royal Mail - UK's biggest courier!

View all reviews