Although setting up the returns center was really confusing for me, it is a great tool! Really nice that it is free for up to 3 returns per month. The customer support was helpful in setting up the DNS records on GoDaddy and such. You will need to link Postmen to your Returns center, but you do not have to use AfterShip for tracking all of your orders. That was not clear to me when setting everything up. There are a lot of other apps and tools within this one, and you don't need to use them all to use the Returns Center alone. Hope that helps. It was very confusing in the beginning to me.
Lifesaver! Returns and exchanges were a nightmare before I found this. As we were processing all request manually with a spreadsheet, we would often miss returning items or fail to send out exchanges in a reasonable timeframe. This is almost too easy... its a little boring Thanks guys!
The app helped us to have a great return center. Also the support of these guys is amazing, always with fast answers and great solutions. Would always recommend.
Balls Deep Tackle
Easy way to set up returns, they also have a support chat in the case you need help with anything. Pretty simple and straight forward.
Altai Gear Singapore
I used this app to easy my return process. Very efficient and helpful support, hope it can deliver this good customer service in the future too!
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Good support, nice app, thank you. I had issues setting up zone rules for the livechat support helped me get it working.
Little Black Tux
Wonderful! Absolutely looking forward to the ease of how our returns center flows internally and for our customers! :)
The app was easy to install and looks good, very clean and professional looking. The customer support chat was friendly and helpful.
The Happy Paw Store
So far so good, Easy to set up and looks alot more professional than the standard " email us to returns details" option. Definitely recommend, especially if you only have a few return requests a month as it has a free plan.
This is the best app by far. It is very easy to use and implement in my store. The best part is having someone available to answer any questions that I may have. This app delivers. I will recommend it.