AfterShip Returns Center

AfterShip Returns Center

by AfterShip & Automizely

Easy Return, Exchange & Refund. Auto-send Return Labels. FREE!

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

All reviews

11 - 20 of 1128 reviews


Although setting up the returns center was really confusing for me, it is a great tool! Really nice that it is free for up to 3 returns per month. The customer support was helpful in setting up the DNS records on GoDaddy and such. You will need to link Postmen to your Returns center, but you do not have to use AfterShip for tracking all of your orders. That was not clear to me when setting everything up. There are a lot of other apps and tools within this one, and you don't need to use them all to use the Returns Center alone. Hope that helps. It was very confusing in the beginning to me.

Anarchy® Label

Lifesaver! Returns and exchanges were a nightmare before I found this. As we were processing all request manually with a spreadsheet, we would often miss returning items or fail to send out exchanges in a reasonable timeframe. This is almost too easy... its a little boring Thanks guys!


The app helped us to have a great return center. Also the support of these guys is amazing, always with fast answers and great solutions. Would always recommend.

Balls Deep Tackle

Easy way to set up returns, they also have a support chat in the case you need help with anything. Pretty simple and straight forward.

Altai Gear Singapore

I used this app to easy my return process. Very efficient and helpful support, hope it can deliver this good customer service in the future too!

Developer reply

October 19, 2020

Thank you for your feedback.
Our support team is available 24*7. Please feel free to reach us if you need any help.

Gobe (Australia)

Good support, nice app, thank you. I had issues setting up zone rules for the livechat support helped me get it working.

Little Black Tux

Wonderful! Absolutely looking forward to the ease of how our returns center flows internally and for our customers! :)


The app was easy to install and looks good, very clean and professional looking. The customer support chat was friendly and helpful.

The Happy Paw Store

So far so good, Easy to set up and looks alot more professional than the standard " email us to returns details" option. Definitely recommend, especially if you only have a few return requests a month as it has a free plan.


This is the best app by far. It is very easy to use and implement in my store. The best part is having someone available to answer any questions that I may have. This app delivers. I will recommend it.