AfterShip Returns & Exchanges

I really like how easy everything feels now that the returns are centralized. It takes the guesswork out of the whole process and saves a lot of time. What really makes it stand out though is the customer service. Every time I have a question or need a hand, the team steps in with real attention and patience. It feels like they actually want to help, and that makes a huge difference.

Makes the return/exchange process super easy and automated and it pays for itself in retained revenue. Also customer service is exceptional!

Abhishek D was super helpful, communicative and quick to help. Much appreciated! Thank you for the automated return label help.

Great support and communication! Purnima was able to quickly help us resolve our concern and provided us all the necessary information. Highly recommended!

Purnima was very helpful and patient with me. She guided me clearly on how to resolve the issue I had and was very efficient throughout the process. Thank you!

Extrem schnelle Hilfe bei Problemen, bisher wirklich gute Erfahrungen gemacht.

Chaitali has a great service and offered a quick resolution!

Customer service agents are very helpful and knowledgeable. Shout out to Sadhan!

Chaitali was fantastic to work with. She responded quickly and was incredibly helpful in resolving my issues. What really stood out was how detailed and clear her solutions were. She took the time to explain everything thoroughly, which made the whole process smooth and stress-free. I truly appreciate her efficiency, expertise, and willingness to help. Highly recommended.

This app is a joke. Don't install it, don't subscribe!

I subscribed, but the app didn't work for what I needed, so I canceled and uninstalled it. However, I've been receiving unauthorized charges for three months, as if I were still using the app. I complained to customer service, and they say they'll get back to me as soon as possible. I asked to delete my account and unlink my credit card, since the platform doesn't allow either of these actions. However, they haven't taken any action. The only answer they gave me was, "We'll get back to you as soon as possible." I ask: When will you get back to me? They say "as soon as possible." They didn't give me a deadline for a response, they won't deactivate the account, or they won't unlink my card. This is a complete joke. Don't use this service!