AfterShip Returns & Exchanges

I would definitely use this again and recommend it to anyone who is thinking about opening up an e-commerce shop.

Thanks guys. You've done great things for me.

This is a fantastic free app to integrate into your store for returns. Very easy to setup and configure. A must for any company that may have the potential for RMA's.

My problem with this service isn't the app itself, but the changes the company made without notifying clients of the changes. We could accept exchanges, and without notice they changed the features, and we weren't allowed to work with exchanges only returns. I contacted them in March, and I was told the changes were effective as of February. However, they never notified us of these changes. Our customers have had a poor experience when requesting exchanges because they are told by the website that their exchange cannot be processed.
The app works fine when it works since in the past it had glitches too.

It help's me with customer returns. I recommend this to others that may want to use the app for their own shop. Kudos

Amazing support. I had a few questions regarding setting up the return labels and had help right away and they even jumped on a google meeting to make the explanation much easier! Definitely use!

It's really great for us! It makes our return & exchange process much more easier than ever! Highly recommended!

very good app...keep up the good work

SO easy to use and makes customers feel comfortable after checkout! Great app.

The app will not accept the user's phone number as an identifier. It insist's on user email, but too many of my users are checking out without using an email. This causes frustrated users, who email or call me, which frustrates me. It also wastes my time, instead of saving me time.

Afterships return center make dealing with returns easy and fast! They take care of all the detail and make it convenient and easy to handle returns. Hands down the best returns app in shopify!