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good producr my friend oskvnlxfnl
So far so good! And quick customer service. We've bene using the app for a little over a month now.
Aftership & Automizely are brilliant until you need support! I want to use a custom domain for my returns page and there's a button under the settings to contact support for DNS settings. Click the button, nothing happens. So I go to the left menu and down to "Help & Support". At the bottom of their support page is a "Chat with us" button. The link is simply "/#", so of course that button doesn't work. Click on "24/7 support" in their menu, nothing. Buttons that say "Email Us", not buttons at all, just text.... I ditched a bunch of other well-known apps to go with the Automizely/Aftership suite instead, keeping things simple. But this is one major red flag! These could be the best apps in the world, but if the customer service is non-existent....
Dear user,
We are so sorry if you feel that way. We apologize for the inconvenience that you’ve been facing lately.
We understand your frustration, as every little detail matters for your business. But we want to kindly remind you that the multi-membership could be the crux that causes your concern.
We're afraid that you could not find the option to contact us but it's easy to reach out to us and you can also write us at support@aftership.com. Our. support will assist you right after that. You can also log in to your admin account and initiate the chat with us easily. I am following up with you on this very closely and will fix your concern as soon as it can be.
Our support team has already reached out to you to help you set up quickly, so you can have your business running up well.
Great app, super easy to set up. The only wish I had is if it didn't auto generate its own RMA # and I could input my own to send to the customer.
Great app to easily manage your returns and take the pressure of customer service emails. Support is a tad slow and service operators change mid enquiry which is frustrating.
Thanks for your valuable feedback.
We strive to provide excellent customer service and it is unfortunate to know that your experience with us was not up to the mark.
Your feedback would be relayed to the team and we will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
So far, so good. I would definitely recommend this. As a new storeowner, I need apps that won't require a ton of additional effort on my part. Returns Center is easy to use.
Easy setup is an understatement. Fast and efficient, I'm glad we added this to our store and you will be too!
Very helpfull for us, easy and very important, thank !
he was great and very helpful he answer all my questions and show me where to go to add my return url.
Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.