AfterShip Returns & Exchanges

This is a good app to have however for someone new to e-commerce it can be confusing and there's no options to chat with anyone if you need help.

Awesome, however so hard to find out where to edit email templates that are being sent to customers. How can we edit that? :S Been trying to find it for 15 minutes now.

Sanjeet was quick to respond and complete what I needed. The customer service is always on top of things.

Be careful what subscription you select, they will blindside you with overage charges- without warning! Only did a test return process, but it looks nice and clean and so do the emails. Will probably replace with a free Google Form and print the return labels from Shopify

appli top pour les retrours n'hesitez psa à la télécharger..........................................

confusing app. I'm struggling to integrate with my store and i have not had a response from customer service, it has been a teo months nearly since i emailed them.

Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!

I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds.
Thank you!

Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.

I'm still in the process of setting up the app, so this rating is based solely on customer support. I've contacted customer support twice and both times have had my questions answered quickly and sufficiently.