AfterShip Returns & Exchanges

Have been running this app for a couple weeks now. No issues, fairly streamlined. The only suggestion we have is to add an option for customs docs. All of our returns come back to Canada (From the US) and require custom documentation - would be helpful for the app to generate this or at least allow you to upload a second file for customs docs.

Yogesh was of great help. It is because of the team you have for customer service, we will use this platform.

The app is extremely complete, and they offer support 24/7. We use Aftership only for returns and they jumped on a call with us via google meet and helped us set it up.

This app is a must! It is very user-friendly! Great staff is always available to answer any questions you might have!

It is just as simple as their video shows. I am glad I came across this app. I am just starting and cannot afford to pay monthly on apps, so I saw AfterShip. Easy to install, edit and implement. You wont be disappointed. So far I am happy with it. No issues as this point. Thank you AfterShip for the free app :-)
Makes returns easy

I wouldn't get the application, because once you set it up the return page is shown as "not secure" for all your customers. So Customers are going to be afraid to use this page and will have doubts about your shop. If you contact the support regarding this issue, they want 120$ just for fixing this problem. So up to you if you want to invest in this.

Aftership is a great tool to use for returns. It is hands off and you hardly have to do any work. With the couple of customers that needed to make returns they were able to follow the simple process of Aftership!

Super easy to use and track returns with this - it integrates perfectly with Shopify

Great app, makes return process simpler for both the consumer and business.

Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.