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Have been running this app for a couple weeks now. No issues, fairly streamlined. The only suggestion we have is to add an option for customs docs. All of our returns come back to Canada (From the US) and require custom documentation - would be helpful for the app to generate this or at least allow you to upload a second file for customs docs.
Hi there, I'll bring this to our developer's notice.
Yogesh was of great help. It is because of the team you have for customer service, we will use this platform.
Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
The app is extremely complete, and they offer support 24/7. We use Aftership only for returns and they jumped on a call with us via google meet and helped us set it up.
This app is a must! It is very user-friendly! Great staff is always available to answer any questions you might have!
It is just as simple as their video shows. I am glad I came across this app. I am just starting and cannot afford to pay monthly on apps, so I saw AfterShip. Easy to install, edit and implement. You wont be disappointed. So far I am happy with it. No issues as this point. Thank you AfterShip for the free app :-)
Makes returns easy
I wouldn't get the application, because once you set it up the return page is shown as "not secure" for all your customers. So Customers are going to be afraid to use this page and will have doubts about your shop. If you contact the support regarding this issue, they want 120$ just for fixing this problem. So up to you if you want to invest in this.
We apologize for the inconvenience. An SSL is needed to be activated on the domain to remove the Not Secure tag on the website which is the standard service across domains.
It works in a similar way like your store domain where your domain provider activates the SSL certificate. SSL service is chargeable and hence does not comes bundled within the plan.
Do let us know if you have any suggestions for us. You can contact us at support@returnscenter.com. We are available 24 X 7.
Kind regards,
Mudit
Returns center support
Aftership is a great tool to use for returns. It is hands off and you hardly have to do any work. With the couple of customers that needed to make returns they were able to follow the simple process of Aftership!
Super easy to use and track returns with this - it integrates perfectly with Shopify
Great app, makes return process simpler for both the consumer and business.
Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.