AfterShip Returns & Exchanges

A great app and the support system is excellent.
I like their prompt response and resolution of enquiries.

Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too

Great customer support!
always answer quickly and solves all issues! friendly stuff.
the app is great as well

Thank you

The app was very difficult to set up and configure to a usable level. I do like having a built-in return option for my customers, but this is mostly a manual process once the shopper requests the return and you approve it.

Update - the developer was helpful in getting the configuration as close as possible to how we wanted it to work. There is still some manual actions that you have to take as the product is returned, refunded, etc. I wish those things were automated - especially if we use their Tracking App in conjuction with the Return App. Keeping my fingers crossed they are working on that as it would automate the process.

Very helpful assistance from Neha understanding how the product information flows from Aftership to Shopify

Great app to sort out all your returns process and procedures. The app covers everything from Returns Policy to Instructions for the customer on how to return the product. Highly recommended if you want a streamlined returns process.
App was also very easy to install.
See it in action here: http://returns.shoptropicdreams.com/

Support was super helpful with the set up of the account and was quick to responding to my questions

Ritika was so helpful in chat! He answered all of my questions aureately and helped me get the information I needed.

I use the app to automate my returns process. The customer service was extremely helpful. This is one part of my store that it is automated and let's me focus on soemthign else.

Aftership is an amazing app. Having a branded tracking page brings your brand to the next level.