AfterShip Returns & Exchanges

After going back and forth with customer support they have agreed to push my case with the developers about an issue with their mobile version of the returns system. There was an issue where on some mobile devices and the latest IOS safari browsers the "Next" button was not appearing and or disappearing leaving our customers unable to make a return. This meant our time was spent completing returns for our customers. At first they were unable to help even after I proved there was an issue by providing video proof of the problem. Now they have agreed to show the developers and to do something about it. I'm bumping them up to 4 stars as they ultimately decided to do something about the issue and the system is actually pretty good. I'm leaving a star off as its a pain in the A** to get them to actually help you.

Very easy to use and makes the best impression of the ones we tested. Happy so far. Would be very helpful to have Swedish language added.

Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app

Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.

Love this app, perfect for ever-growing businesses, keeps everything together and its link with Shopify is perfect.

Make the process much more efficient! Would definitely recommend to save time and help you get organised

Great support, very friendly app. It has a lot of features, and perfect to automate the process. Recommended!

Excellent app and great service. The support team is very helpful. They patiently answered all my questions and helped with any concerns I had.

Looks like a great App - Only accepts low image resolution on the assets page - But generally does what it says.