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Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.
Thank you for your valuable feedback and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
I had issues setting the email verification up since we already had SendGrid verified with our domain. Support was able to walk me through the steps I needed to include the specific DNS CNAMES needed. They were then able to verify my domain on the backend. Great support.
Thanks for your valuable feedback.
We are glad to know that we were able to resolve your concern.
We are available 24/7. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
New to the app, not really sure if its good yet but from what I hear, its pretty nice. Looking forward to using it.
Thanks for your review.
Do let us know if you have any suggestions for us which makes your experience a 5-star one.
Kind Regards,
Sumit
At first I had some issues with customizing the return page with my brand name. Customer support was extremely helpful and fixed it right away. Also has a free plan which is great for start ups. I gave it 4 stars because I as transferred to 3 different reps before I was helped.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
I can see that you had issues while customizing your returns page, but the issue was resolved by customer support.
Regarding your other issue about the free plan, we are open to suggestions and feedback. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center
The app is useful so far. I'm not sure if i have settings wrong but i don't receive some email notifications.
The app looks very nice and useful. I will try to turn it in french, if no I will have to delete the app
asked question/no response/prompted email/no reply/later, operator respond/link answrd few questions
Hello,
Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience.
One of the specialists will reach out on priority in order to assist you.
Regards,
Nitesh
A little bit difficult to navigate but the support team are right on hand to assist! They answer very quickly and efficiently.
Thank you for your valuable feedback. I am sorry for the trouble you faced while navigating and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
Good so far. Only leaving this review to get more features..minimum 100 characters for review bla bla bla bla bla
great app, support is great also the only thing I can recommend is it be a little cheaper but other than that great app thank you