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The Customer Service is good. But the integration is not that user friendly. I wish this can be incorporated into the account page.
Thank you for your valuable feedback.
One of our support team members will get in touch with you over the email to get the Returns Center incorporated with the user's account.
Also, we are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Shahvaz
Team Returns Center
Maozzam was really helpful in resolving the questions that I had around set up. The portal has all the functionality that I need and has worked really well for me so far
Thank you for your valuable feedback and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.
So far it is working great. Run into errors with adding text on common return questions section
Great app to use to connect your store and give your customers service of returns. This is by far the best app out there
Not free and free options disappear as you click through the app. Free went to $1,200 / year and I was told through the chat they "just adjusted prices".
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neha Karadi
Team AfterShip
So far so good. I think the app is important to provibe faster customer service. What i dont like it that starting from may a so called 'membership' needs to get paid 10 dollar a month per member.
So many advertising in the app, !!! they are trying to convince you to use others products, didn't like it all
Hi there,
Thanks for your valuable suggestion. The menu on the left-hand side is showcasing apps helpful to online merchants.
Our team will look at the possibility of making it more compact and giving you more space to run your workflows.
I am sure you will give us another opportunity to try our product. I am also dropping you a personal note via email.
Best,
Shahbaz
Seems to be helpful with returns. Using the basic plan for now and will see how things go. Would like options for the theme but will try to find our own HTML.
I have only just started using this app, not sure what i think yet. But seems pretty good. Need a bit more time on it