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The chat line is very helpful, quick and attentive.
In the process of setting everything up and having great customer support so far.
Great documentation, but also human help if needed. Looking forward to using the app in the future.
An app with great solutions for my customers' refunds! Also the support team is always there for you, thanks Aditya! :)
Okay App with very minimal options to customize the process, furthermore for larger ventures there are a lot of smaller costs that are added on top
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.
We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are looking for the customization on the Returns page and we have already forwarded your requirement to the development team.
One of our experts will be sending you an email in order to get this sorted for you.
In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com
Regards,
Team AfterShip
Neha was great to work with. She was so helpful and sweet. 10 out of 10.
Harvinder was such a great help with resolving my issue. We hoped on a meet up chat and he helped me get my store connected. Chat support is quick and always really helpful!
Neha was a great help! Customer service is top notch.
Easy too use, easy to manage and not to forget .... customer satisfaction!
Great support and app does what it says it does!
Help resolved shipping notification issue via google meet. highly recommended.