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Awesome customer services, you can ask everything with the online support. Almost instantly. And useful app to track the return of our store.
fast responsive customer service. Have utilized the app as of yet but I think it will be a great addition to my website.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
Kindly share your recommendations to make your experience excellent.
Also, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Returns Center
sadly this app crashes continually informing us to connect the store even while it's already connected. Can't get any assistance through customer service. This is horrible
Apologies for such an experience.
Would you be able to join us on a call?
Please reply to the email, we've sent to your email address.
This app seems amazing. However setting up has not been user friendly. help page is missing a lot of topics and links.
I would recommend easy to download and easy to install thank you!
migrating over from return magic. so far the app is great and customer support is top notch. looking forward to getting this live on our store
Amazing customer service! workd perfectly for my customers and now i can relief from stress . i recommend this return center app!
I've only just started using this app, but I can already tell that it's going to make my life much easier. I spend an inordinate amount of time processing returns, and I can't wait to make use of this service to cut that time down to zero. Sometimes support is not as helpful as I'd like, but Anmol was awesome! Very fast and incisive.
This app is okay, but the support could be much better. Before installing I asked about offering stored credit. Once I completely implemented this in my business, I am not told that store credit as a return option is only available for Shopify Plus members. That plus the outsourced support and D+ in security made me quickly uninstall the app.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Refund to store credit is available with Shopify Plus users only as of now.
Regards,
Returns Center Team
Excellent app, well designed, very good