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App súper fácil de utilizar. Estoy empezando ahora a usarla y de verdad que cumple su función perfectamente. El precio mensual me parece correcto. Por ahora muy contento, todo bien. Solo si pudieran más adelante añadir la opción de "no permitir devolver solo 1 artículo", sería muy perfecto, pero poco a poco. Gracias!
Installation is simple and straightforward. I can start using it immediately with minimal downtime. Overall great service by Aftership!
Deep was very friendly and helpful. My query was answered quickly and professionally. Recommend this app.
Great will recommend to a friend
I would Absolutly reccomend this to everyone!
Easy to customize, love that they prepopulated a return and exchange policy. Looking forward to using it.
We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with there app and that they are sending too many characters for the field ref 2. I contacted support again to explain and they said they are working on the fix. 3 days later I am still waiting for this fix, and so I reached out to support again and they have now confirmed that it will be another 4 days to fix. I would imagine they have no one using the DPD UK account with this app otherwise everyone would experience the same issue. If your expecting to install this app and set it up with DPD UK I would look elsewhere because the app is very buggy and will not display any labels. Look else where and find an alternative app for the same features. The support was always active and I was able to contact them easily enough, however I was just told that they are working on the issue.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
Your feedback would be relayed to the team and we will ensure that your experience with us becomes worth a 5-star rating.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Returns Center
I would recommend the app to other. Great app
Great product. I'm glad I chose this app.
Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.