AfterShip Returns & Exchanges

This was helpful. thank you.

Was helped by Neha from support. She was great. The app is not perfect but it's a very good budget friendly solution and the live support good.

Their service is amazing and their customer center is very quick and helped us a lot with any queries we had! Great APP!

Ankit was very helpful with my issue. Great to jump on a google meet call!

Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.

Great customer service. Moazzam was quick to respond and helped me resolve my issue.

I have never regretted installing an app more than Aftership Returns. I tried to save some money by not going with Loop and it has been a huge mistake. The amount of time I've spent managing this buggy platform has been much more than the money saved. The exchange for other items feature is not working at all! it's charging customers full price for the exchange order instead of applying the value of the return to their new order. I am now in customer support hell and will likely lose these repeat customers.

AfterShip for Shopify is a game-changer! With its top-notch features, tracking orders becomes a breeze. Plus, their exceptional service ensures any issues are swiftly resolved. Highly recommended!

They fixed a billing issue pretty quickly!

Good support over chat.