AfterShip Returns & Exchanges , 2.279 Rezensionen
Anpassen
-
Nach Bewertung
Very responsive support, always patient and ready to troubleshoot, amazing team who actually listens to customers, adding new features based on feedback. The best!
So far so awesome! We just started using it, but I am pretty sure that this will be an awesome feature for our customers.
Their service is really good especially when needed to fix problems fast! they are always happy to help
It's a great app and it fits our needs. It streamlines the returns process for us on an easy-to-use platform.
I love this app. Easily customizable to offer all of the return option needed. Looks super professional and keeps all of your data nice and organized. Friendly assistance received.
I'm just starting to use the app. It was super easy to launch and get going. I'm looking forward to making managing returns an easy process.
ATTENTION when using for international returns! After one month of using the app, international returns couldn't be processed anymore because the HS Code wasn't fetched correctly and provided to the carrier. Unfortunately, this makes the app useless for international returns since the only solution offered was to completely manual insert every return label information for each return - makes the app completely useless for this matter. Unfortunately, the customer support is not giving any update for 2 months, just saying they are working on it - same answers over and over. When asking for more specific information or an ETA the answer is "No ETA has been shared". Very unhelpful, especially if you are paying for the service.
Hello,
Apologies for the inconvenience caused.
We understand your concern and it is a known issue on which our developers are currently working to resolve it on priority. We will let you know once the issue is resolved by our developers.
Best Regards,
Sumit
Great great service. An absolute must have i cannot recommend enough thisapp for interested users that are serious about their store
J'utilise cette application de puis plusieurs mois. Le service est impeccable et ultra rapide. Samad a été d'une efficacité exemplaire.
The help center is really quick to respond and helpful. Most things are easy to navigate to and to customize.