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So far the app has been fantastic. Easy integration and customer service is readily available. Would recommend!
The app is extremely complete, and they offer support 24/7. We use Aftership only for returns and they jumped on a call with us via google meet and helped us set it up.
Supports DPD NL for automated returns labels, but not DPD UK.... The automated UPS Labels also show the Product Title on the label itself, which cannot be turned off. This leaves you open to having your parcel stolen, when anyone who looks at the label can see what is inside.
Thank you for your valuable feedback.
It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. For now we only support DPD NL and DPD UK is not supported yet. However, we are continuously working to improve the application, integrate more couriers and introduce more features. So in future, you will be glad to see more couriers integrated and new features launched to make your experience better.
As for your query related to UPS labels and the product title, we would like to understand your concern better. One of our support advisor will contact you via email in order to get this resolved for you. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer!
I regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Returns Center
This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.
Thank you for your valuable feedback. We are happy to know that you liked our app.
We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center
I used this app to help me understand the return process. Customer service was very helpful and professional.
Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return
quick and easy customer service. They were able to help me with my issue immediately. thanks aftership!
Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you!
Nice app. Recommended.
Really easy to use and great layout/design for the return page. Also, the support team is amazing! Really helpful and happy to answer all your questions.