Rezensionen (2.417)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 80 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
10. März 2024

I have to admit that aftership returns is the best and intuitive app to handle the headache of return process.
As a business owner, it's not always to deal with clients.
I needed more options they provide and a customer service to walk me through this sofware.
I recommand you this app.

Nexsweet
Vereinigte Staaten
3 monate mit der App
2. Mai 2024

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
Australien
12 monate mit der App
Bearbeitet am 20. März 2024

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Waiwaolani
Vereinigte Staaten
3 monate mit der App
AfterShip hat geantwortet 8. März 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.

We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

25. Juni 2024

Great reactive and helpful customer support and loving all the features of Aftership can't wait to make it all live on my shop. Very easy to use and seems to be a powerful app, in particular love the way it can suggested new items to exchange instead of a refund. Recommended!

Lucini London
Vereinigtes Königreich
Etwa 2 monate mit der App
4. Juni 2024

Great customer service. Moazzam was quick to respond and helped me resolve my issue.

Japparel
Vereinigte Staaten
Fast 3 jahre mit der App
29. Mai 2024

AfterShip for Shopify is a game-changer! With its top-notch features, tracking orders becomes a breeze. Plus, their exceptional service ensures any issues are swiftly resolved. Highly recommended!

IBKÜL
Vereinigte Staaten
Mehr als 2 jahre mit der App
4. September 2024

Great service, easy set up, very clear.

DEV STORE
Vereinigtes Königreich
6 tage mit der App
Bearbeitet am 14. Oktober 2024

thank you

Belinom
Lettland
4 tage mit der App
1. April 2024

Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.

La Bohème Lifestyle
Australien
Mehr als 3 jahre mit der App
14. Juni 2024

Ankit was very helpful with my issue. Great to jump on a google meet call!

ccbeanie.com
Vereinigte Staaten
Etwa 5 jahre mit der App