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Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.
Thank you for your valuable feedback and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
Veldig god app. Eneste jeg skulle ønske var at ved bytteforespørsel, burde kunden fått lov å velge vare å bytte i. Da hadde varen kunne blitt reservert til kunden og akkumulert på samme ordre.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
I had issues setting the email verification up since we already had SendGrid verified with our domain. Support was able to walk me through the steps I needed to include the specific DNS CNAMES needed. They were then able to verify my domain on the backend. Great support.
Thanks for your valuable feedback.
We are glad to know that we were able to resolve your concern.
We are available 24/7. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
The description stated the free plan allows 5 returns per month. The free plan on the app itself states 3.
Seems to be helpful with returns. Using the basic plan for now and will see how things go. Would like options for the theme but will try to find our own HTML.
The app is ok just need to make better integration for return shipping labels,after ship returns are expenisve
Thank you for your suggestion. We will note it down and improve. ;)
At first I had some issues with customizing the return page with my brand name. Customer support was extremely helpful and fixed it right away. Also has a free plan which is great for start ups. I gave it 4 stars because I as transferred to 3 different reps before I was helped.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
I can see that you had issues while customizing your returns page, but the issue was resolved by customer support.
Regarding your other issue about the free plan, we are open to suggestions and feedback. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center
A little bit difficult to navigate but the support team are right on hand to assist! They answer very quickly and efficiently.
Thank you for your valuable feedback. I am sorry for the trouble you faced while navigating and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.
i think the app is great . im still playing around with it. the customization of the page is hardest because the pics have to be a certain size so no matter what i do nothing is acceptable. im also trying to figure out how to customize the emails because there are things in the draft that doesnt align with my store policy. all and all great feature to have on my site. thank you