AfterShip Returns & Exchanges

So far it is working great. Run into errors with adding text on common return questions section

Simple and easy installation. Useful app, I would recommend it to others great service by Aftership!

Very easy app to work with. Simple workflow!
Would have loved to have a customization option for the email that are sent to customer.

Have been running this app for a couple weeks now. No issues, fairly streamlined. The only suggestion we have is to add an option for customs docs. All of our returns come back to Canada (From the US) and require custom documentation - would be helpful for the app to generate this or at least allow you to upload a second file for customs docs.

So far so good. But our customers keep sending the emails about "Add Tracking"-a page comes up with some errors, so they can't add a tracking number. Other than that, this app is absolutely convenient for both customer and us.

Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.

I had issues setting the email verification up since we already had SendGrid verified with our domain. Support was able to walk me through the steps I needed to include the specific DNS CNAMES needed. They were then able to verify my domain on the backend. Great support.

I had trouble installing it, initially. I had to uninstall and reinstall and a couple days later it works. Overall, it is a very easy to use app. I have not had the chance to observe how it works on my store. However, I like the fact that this app takes care of the return process for my store.

New to the app, not really sure if its good yet but from what I hear, its pretty nice. Looking forward to using it.

At first I had some issues with customizing the return page with my brand name. Customer support was extremely helpful and fixed it right away. Also has a free plan which is great for start ups. I gave it 4 stars because I as transferred to 3 different reps before I was helped.