리뷰 (2,417)

전체 평점
4.7
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2022년 3월 21일

We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with ...

Yoga Studio Store
영국
앱 사용 기간 26일
답글 AfterShip개 2022년 3월 21일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

2020년 5월 18일

Not able to adjust a rejected order that was rejected by mistake. This needs to be fixed in the app.

Case Collection Clothing
미국
앱 사용 기간 25일
2022년 11월 7일

100 percent most of the 5 stars whose reviews are fake literary this is the most horrible app I have ever used because of these reasons 1- I requested a custom domain, and they charged me 120$ per year, and after two months, they changed the domain to a different store that is not owned.
2- I paid a subscription for one year, which was 185$; then, two times, they charged an amount 40$ for each ...

SAVANNA
쿠웨이트
앱 사용 기간 23일
답글 AfterShip개 2022년 11월 7일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

2020년 3월 3일에 편집됨

So far, just trying to set things up. I had thought its one layer, but for a simple return you need:
Returns Center
After Ship
Postmen
Then a shipping center.

Postmen doesn’t connect well with any shipping center. Returns dont work when printing labels. Customer service is only email. Now 4 emails in and having to repeat the issue, and not having a solution out of the gate. Is there a way to ...

Choose Your Attitude
미국
앱 사용 기간 21일
2018년 2월 19일에 편집됨

Bad b:bbbbbbbbbbbbbbbbbdddddff

Shopglobalex
필리핀
앱 사용 기간 16일
2018년 10월 10일

Customers are not able to access returns centre, I suspect due to no SSL cert. Zero help from support so far, just encouraged us to request a feature in the community.

And Well Dressed
싱가포르
앱 사용 기간 15일
2021년 5월 19일에 편집됨

I wouldn't get the application, because once you set it up the return page is shown as "not secure" for all your customers. So Customers are going to be afraid to use this page and will have doubts about your shop. If you contact the support regarding this issue, they want 120$ just for fixing this problem. So up to you if you want to invest in this.

GadgetChef
독일
앱 사용 기간 11일
답글 AfterShip개 2021년 5월 19일

We apologize for the inconvenience. An SSL is needed to be activated on the domain to remove the Not Secure tag on the website which is the standard service across domains.

...

2020년 4월 22일에 편집됨

Well, still testing the app. one thing i didn't like about the app, I was forced to write a review in order to utilize some of the app features.
I cannot see the "Analytics" Page if I don't post a review :/

KEMOLENE
미국
앱 사용 기간 11일
2022년 3월 2일

I attempted to set this up to replace Return Magic since they're shutting down. After four days of work and endless error messages later I gave up. The basic user experience (I'm talking log-ins that sent me on loops back to the app store) was a Kafkaesque nightmare. The support team was less equipped to solve the issue than I was. I'm a pretty technically savvy person and this would be ...

Têra Kaia
미국
앱 사용 기간 8일
답글 AfterShip개 2022년 3월 2일

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our ...

2020년 6월 11일

I am rating this a 1 star pending a reply to my emails from the app developer. Have sent two emails over the past 6 days and not a single reply. The banner at the top of my app keeps begging for feedback, so here it is. When can someone assist me and reply to my emails?

BigTopShirtShop.com
미국
앱 사용 기간 8일