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I use this app to handle my store's returns. It works very well. I wish the free plan would be expanded to at least 20 returns
Thank you for your review. We'll surely pass this feedback to our concerned team. Please let us know what we can do for you in the future.
the representative helped me with my problem fast so useful. I cant speak for everyone but anytime i have a problem I will be writing them.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team
Easy to set up and support is fast and quick! I just wish the free version came with more than 3 returns a month. overall recommend. seems like a great addition for your store!
Thanks for your valuable feedback.
We are glad to know about your suggestion. We will try our best to ensure that your experience with us becomes a 5 star one.
It is our constant endeavour to delight our users. You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.
Kind regards,
Mukul Saxena
Allow your customers to select items to exchange for. You can create a new order in one click. Extend returns window. Set up returns window to N days after the fulfillment or delivery date.
Great app! Easy to install, works great (I tested it personally) and the support team is quick to help.
Super cool
Easy to setup
Easy to use
No myths
But only one thing if it could have done the order cancelation too that will be great
Only had this app installed for a couple of days so, just been setting it up, not actually processed any returns as yet and thus can't comment on that side of things.
What I can say is that I've not noticed a lot of problems that some other users have reported. I found it fairly easy to set up, as easy as anything new. You are not forced to use their Postmen app as some others have said, you only need this if you want to automatically print returns labels but you can get around this by manually issuing them by whatever method you currently use. The returns site is secure, click on the returns page and you can check out it's details, there is no extra to pay for this. There is an extra charge for returns made over your plan allowance but, it's just $0.50 not $2 as someone else has said. And yes, you do get a nag to leave a review but, it's no problem, you get it on eBay all the time so just get on with it, leave a review and move on - simple. Fortunately, Iv'not had to reach out for assistance so can not comment on Customer Support either.
In conclusion, would like to give 5 stars but, as I haven't tried it all yet, that 5th star is going to be reserved - for now. if like us though, you hopefully only have a handful of returns each month, then the Free plan is perfect and even has features that a competing app doesnt't unlock until you pay $99 per month! Go on, give it a try.
This app helped out a lot with my business start up and was very manageable, I'm still figuring out how I like it though
We are incredibly grateful that you took the time out to leave us this note.
This app does exactly what it is supposed to do. GREAT app comes highly recommended.
1. Would be good if this was linked to original order so shows on order page as returned.
2. Could do with a manual returns page so a return can be set up by seller for customer (So customer service can do it if customer phones up)
Apart from that pretty good app
Hi there. Thank you for bringing this to our notice. I'll forward your request to our developers.