AfterShip Returns & Exchanges

Customer support is friendly and does reply timely. Integration a bit messy at times. Smaller issues to upload images

Getting on a call was great and a faster experience to get any questions and issues resolved. So far so good!

Great app and even better customer service. The support staff are very responsive and go above and beyond to assist with and solve any issues you might have. Highly recommend.

Nailinee was very helpful and kind in her assistance. She was very patient and kind to me. I appreciate her patience.

Wondering app and very useful, saved me hundreds of time spent handling returns, and I highly recommend this app, these guys are fast lol!!!!! customer service on point i cant complain

Great to help organize any returns or exchanges. I hope they will continue to increase the fluidity and layout of the app. I would recommend anyone on shopify to add this on

The app was easy to install and configure. We have yet to receive a return, so I can't comment on how painless the whole process will be, just yet.

Really easy to use and great layout/design for the return page. Also, the support team is amazing! Really helpful and happy to answer all your questions.

I just downloaded this app but have yet to use it for returns. Set-up was fairly easy, besides having to link to a different app (which wasn't clear in the beginning). Customer service was helpful and answered right away, so that's a huge plus.

I have tried for a few weeks now to get the returns to work and many employees say they will help and don’t actually help. I’ve used this app for a year and unfortunately I will no longer use them for the horrible customer service and not being able to help and provide aSolution.