AfterShip Returns & Exchanges , 리뷰 2,291개
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1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!
Great support and a very effective returns portal
I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly.
The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.
Wonderful customer service! We had a technical question and their team went above and beyond to schedule a Zoom call and make sure they answered all of our questions in as much detail as possible. Highly recommend!
Love their fast and reliable support, highly recommend using their service.
Lovish Khas has supported me today, he helped to set up the after-ship app. thanks!
Fast customer service reply. I do struggle a bit to find out how things work, but the great customer service always helps me
Moazzam, was amazing. He helped me figure out how to setup and complete returns for our Shopify store. It made things so much easier and he saved me a lot of time!
A great app and the support system is excellent.
I like their prompt response and resolution of enquiries.
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