AfterShip Returns & Exchanges , 리뷰 2,269개
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I'm new to eCommerce and need all the help I can get. This is an excellent app that helps to keep track of orders, transactions and fulfillments. It gives your shoppers peace of mind.
Hi, I'm using the app on 3 Shopify stores and it's working great. Support is really efficient. I highly recommend.
I was excited to use the app and had no issues initially, until a couple of went by and the features included in the lower plans were removed. It felt like a bait switch - to pay over $100 a month for less than 20 returns just to retain the features that were previously available to me is ridiculous.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues with features and price plan resolved and ensure that you are delighted with our services.
We are actively working on your concern please be assured.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Ankush Kumar
Team AfterShip
App is not working. Cannot look up any orders. Keeps giving error saying Wrong order number and email. No way to contact support from the app. What a waste!
The best ahipment tracking app
Incredible app. It has helped my business sooooo much.
Awesome app - this will be great for returns now!!
So so happy with this app! It makes returns management much easier and simple, for us and the customers. They also have a great service. Would recommend!!
Great Service with quick and efficient answers. Very helpful. I would surely recommend Aftership. Indeed needing to add minimum 100 character for a review is a bit annoying, as great things can also be said in a few words!
App súper fácil de utilizar. Estoy empezando ahora a usarla y de verdad que cumple su función perfectamente. El precio mensual me parece correcto. Por ahora muy contento, todo bien. Solo si pudieran más adelante añadir la opción de "no permitir devolver solo 1 artículo", sería muy perfecto, pero poco a poco. Gracias!