리뷰 (2,324)

전체 평점
4.7
평점 수준당 개수
  • 평점의 79%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2021년 7월 14일

Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...

LUXYBIT
미국
앱 사용 기간 대략 1개월
2017년 12월 6일

This is an app no store should be without. Our store will always have this app installed and use to our best ability.

Carp Fishing Baits
미국
앱 사용 기간 대략 1개월
2023년 3월 2일

Very helpful demo, we are excited to start using the app and think it will really help our take our website to the next stage - thank you :)

Good News London
영국
앱 사용 기간 1일
2018년 1월 28일

FREAKIN AWESOME! It is a powerful thing to be able to offer RETURNS right from my Shopify Store and it is so easy for the customer to use as well! Really cuts down your time on the phone or e-mailing customers back about issues! HIGHLY RECOMMEND!

Gods Light Gift Store
미국
앱 사용 기간 대략 1개월
2020년 4월 23일

I have only just started using this app, not sure what i think yet. But seems pretty good. Need a bit more time on it

Big Guys Menswear
영국
앱 사용 기간 대략 1개월
2018년 2월 15일

Easy to set up for all channals

Romance Keeper
미국
앱 사용 기간 대략 1개월
2020년 5월 27일

The app looks really good, but it should include diferent province options in some countries, it makes really difficult to charge acording to diferent cities, when the app don't recognice them in my country.

B&Blue
칠레
앱 사용 기간 대략 1개월
2017년 7월 25일

Amazing app! Does what it says. Very convenient, must have for every store!

Drwatchband
싱가포르
앱 사용 기간 대략 1개월
2022년 3월 21일

We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with there app and that they are sending too many characters for the field ref 2. I contacted support again to explain and they said they are working on the fix. 3 days later I am still waiting for this fix, and so I reached out to support again and they have now confirmed that it will be another 4 days to fix. I would imagine they have no one using the DPD UK account with this app otherwise everyone would experience the same issue. If your expecting to install this app and set it up with DPD UK I would look elsewhere because the app is very buggy and will not display any labels. Look else where and find an alternative app for the same features. The support was always active and I was able to contact them easily enough, however I was just told that they are working on the issue.

Yoga Studio Store
영국
앱 사용 기간 26일
답글 AfterShip & Automizely개 2022년 3월 21일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.

Your feedback would be relayed to the team and we will ensure that your experience with us becomes worth a 5-star rating.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Returns Center

2022년 5월 12일

Great user interface and customer service. Aftership Returns Center has allowed us to manage our return and exchange as well as refund policy in a seamless way.

Erik Of London Limited
영국
앱 사용 기간 1일